I went to pick up a Doordash order this evening 11/26/22 at the Brewerton NY location, arrived at 8:30pm. As I was walking towards the store a male employee quickly went to lock the door. I returned to my car and called Doordash to report this as well as alert my customer. All the sudden 10 mins later this employee opens the door yelling out something I could not hear but I assumed he was telling me to come in. I was still on the phone with Doordash who had tried to call them with no answer. I can not believe how disrespectful this employee was. He tried telling me there is a sign saying they lock the doors at 8:30 to which I replied “why are you open till 9 then?”(even if that is true, Little Caesar’s needs to add that into the app) He was so beyond rude and condescending and I’ll admit I was as well because I was also working and in shock over him seeing me and running to lock the door. Even the Doordash representative heard our conversation and understood my frustration. There was a female working as well and she was kind but whoever this male employee was, he was disgusting. I’ll never order from there and I will not pick up orders from there again. I’m grateful the customers were so understanding especially because they had a bunch of cars outside of their home when I arrived so they were planning on their pizza. Absolutely despicable behavior from...
Read moreMy husband and I were in a hurry to feed the kids tonight as we have Christmas shopping to do and just needed something quick to feed them before we left them with the sitter. We decided to grab Little Caesars as it was convenient and fast. Upon getting the two pizzas and crazy bread home and opening the box we realized that one of the pizzas was halfway burnt and both pizzas were very dried out and seemed like they had been sitting around there for at least a few hours. The crazy bread was hard as a rock also. What was supposed to be convenient turned out completely inconvenient and a waste of money as it's inedible. I ended up having to take the time call and order pizza from somewhere else locally and have it delivered. Very very disappointed. I don't expect much out of Little Caesars but it should at...
Read moreThe guy taking orders did not once look at me the whole time i was there. It was bad customer service. I asked for their cheese bread and he gave me the stuff breadsticks. It was not hot, the only thing hot was the boxes. I was told it takes 20 minutes for two pizzas, it does not take 20 minutes ( i work at a place that makes pizzas) they make it and let it sit so flies get into it before they decide to put it in the oven. The 20 minutes i was there they only made a couple pizzas before mine and mine were put in the oven about 20 minutes later after I ordered, it doesn’t take 20 minutes to prep a pizza, the guy making the pizzas was being slow, they both were just casually...
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