Subway — Restaurant in Town of Cicero

I did a mobile order for a sub and a side pretzel, it said so on my receipt yet when I got home it wasn't even in the bag. I know they saw it because I asked for my bacon extra crispy and they did that but never even stopped me to tell me I forgot anything I assumed it was in the bag. But for getting over 16.50minimum wage, how can you forget stuff out of the order? Why ate they not being double checked by the employee there would be less of this issue. So what I paid for something I never got so my name gets put on a list , not good enough. Things need to drastically change with this fast food industry. I probably won't even be going here anymore because of fear that my orders are not being checked so they will take the money but you don't get your food. Not to mention the sub was horrible and I couldn't even eat it i threw it...

Awful customer service. The place was filthy and unclean. They don't put lids on their food which is pretty unsanitary, no wonder when I went in the all their vegetables looked gross and dried out. The reason for this negative review. On 1/15/2025 at around 6:30 pm I was the 2nd customer to walk into the door, the 1st customer was being served already and had kids so I gave them space. A father and his son walked in AFTER me. When the 1st customer was done being served the women working didn't even acknowledge me or ask if I was ready to be served and immediately began asking what the father and his son wanted. So the 10 minutes I waited in line was wasted because I was skipped. Was not even that busy and It would have took two seconds for the women working to ask if I was...

Only giving a 4 star because of the employee that was working there her name tag said "T" I ordered three subs which she made amazing, they where perfect and she was extremely friendly even had me laughing despite the horrendous heat she was working in. You could see she was uncomfortable but she was still pushing and smiling this isn't the first time I have been into this location during the day or at night and she seems like she is the only one that works there, do you guys have any other employees there? The owners should be ashamed to have any of there employees working in a store with that kind of heat! Give that woman a raise or something because she is a trooper and maybe fix the ac and toaster oven, its only going to get hotter. I do hope you guys tell her that I left...