New City Diner — Restaurant in Town of Clarkstown

I visited this location while my phone was being serviced. I approached the counter and was greeted by "Yes?" I asked for a booth and was seated. After 10 minutes no one asked if I wanted a beverage. I was one of maybe 4 occupied tables in the entire diner. There were a group of waiters and waitresses in the corner laughing. I waved at one of them and she waved back at me and continued laughing with her co-workers. Another 5 minutes or so later, I asked a passing waiter if I could have a soda. He wanted my entire order. I held up the menu, asked for the Greek Salad. I asked they please not include anchovies or grape leaves listed on the menu. The waiter said, "why don't you tell me what you DO want on the salad". Ok, sure. I told him what I DID want on it, first item being Feta Cheese. The salad came out fairly quick. When I began to eat it, I noticed there was not feta cheese. It took another 5 mins to flag down someone. He apologized, then someone else returned with the salad covered in so much feta, you could barely see what was underneath. The salad was fairly good (if you moved some of the mountain of feta aside). Another 15 minutes has passes, no one asks if I was ok or needed a refill. I had hoped putting my empty glass on the edge of the table would help. No such luck. During the time I was there, there were two shady looking males at a corner table trying to make a transaction involving a large, light up speaker. They argued about price and "tested" the speaker for a good 15 minutes. It was only when the speaker was set to its highest volume shaking the restaurant they were asked by the staff to lower it. Later, when the waiter appeared again he gave me my check. No "how was it?" or "can I get you anything else?" I told him I wanted a coffee, but guessed it was too late. He said no problem and returned with a coffee. A few minutes later he returned with a revised check. No shock here, no one asked if I wanted a refill on my coffee. I sat and waited, but eventually gave up and paid. Overall, very poor experience. The staff is not at all attentive and there seems to be some weird things happening in the corners of this place, lol. Sadly, I do...

I’ve been going to this diner for a couple of years waiting for it to disappoint but it never did. This place is great. The location itself is good. Always plenty of parking space. The service is excellent as well. They always great you with a smile. The food is delicious as well. I have no complaints. Once you sit down, the staff quickly asks you if you want coffee or something else to drink. The food comes out pretty quickly. They don’t play around with that. The food portions are also great. Best bang for your buck. Breakfast for two will run you about $40 plus Tip. I usually leave cash on the table. The bathrooms are always kept clean. Your coffee cup is always kept full and you never have to ask for a refill yourself. Some places you have to stand up and stare at your server for a refill but not at this location. Like I said, I’ve been coming here for years and I’ve never had a complaint. It’s usually busy on the weekends especially Sunday after church. If you’re in the area and want great food and service, this diner is perfect for you and your family. Enjoy and tell them Eddie sent you. (Which they have no idea who I am) lol. Enjoy the food...

First and last time at this diner. Bathrooms freezing, dirty, and both toilet seats broke completely off. Dining area so hot blowing on you it makes you sweat. Staff not very friendly, knowledgeable, or have good customer service. Ask for dessert menu and was told there isn't one too get up and look. She should of said we unfortunately don't have one at moment and been able to tell me what they have. Then when I did ask for a dessert was told they had it and I was brought something else. I had elderly lady with me who walked up to dessert area and ask the lady for a piece of pie, and she ask for here or to go, she told her here. Sadly this was the manager and ignored this guest never to get it and I had to go ask n get it again. Waitress had attitude because she already put check on table and had to redo it. Tried to talk to manager about issues and she just looked at me like I was stupid and said nothing. Ridiculous, unprofessional and I won't return. Food good but everything...