Merritt Florist — Local services in Town of Cornwall

The website is laid out really well and makes the process of searching and ordering super easy. Their selection is huge and beautiful! And free delivery is a wonderful thing.

However, the end product is nothing like what is shown on the website. I was called by the florist and informed they do not have any sunflowers so they would substitute a different flower instead. They were not apologetic and the end result is nowhere near what it should have been considering I purchased the premium arrangement at over $140 (after taxes). I have purchased better arrangements at grocery stores for $20 If I can figure out how to work this google machine I will post pictures of what I received versus what I purchased, because that’s what matter most. If the florist cares to reach out and explain and/or offer compensation I will gladly change my review. Everyone has bad days and should be allowed the opportunity to to fix or explain themselves. If it stays at 2 stars, future potential customers will know there was...

I read the bad reviews and decided to give this place the benefit of the doubt , but I should have known better. At first we agreed on a deep square vase then she suggested the tall vase because of the type of flower I wanted; so I agreed to the tall vase. When I picked up the flowers they were in the deep square vase .. then when I told the woman working there that was the incorrect vase she said no that's not what we agreed on.. considering she's the one who suggested the tall vase. I paid for that vase even thoughI think that's what I should have received. Not only did I receive the wrong vase half of the flowers were already turning brown and looked nothing like the picture. I wasn't offered a refund nor an apology. This place is over priced and not worth it. Save your money and...

Amazing florist. I hired Merritt and worked with Betsy for my wedding in Cornwall and they absolutely nailed the aesthetic that I wanted for my flowers - especially my bouquet the bridesmaids’ bouquets. I was obsessed with my bouquet!!! I wish I could preserve it forever.

Betsy was super easy to work with - very professional but warm at the same time. She even took the time to text me a few days before the wedding to let me know that the original type of flowers I wanted for the bridesmaids’ bouquets did not look great and found another type of flower to make it work! On top of that, they even accommodated doing a bouquet for my mother in law’s bday a few days after our wedding! Thank...