We just finished our dinner at Patrick Henry's. The service all around left a lot to be desired. The food was delicious. We ordered two cocktails which were very good, and given waters when we sat down. I ordered the mushroom pizza, my husband the cofit chicken wings baked in the pizza oven(he wanted the calamari but they were out along with half of the appetizer menu), my kids ordered a pepperoni pizza and a kids burger. We received our cocktails, and then we waited. We were in no rush, but still service was extremely slow, it wasn't overly busy. My husbands wings arrived. We were told that the rest of the food would be right out. 10+ minutes later we were informed that the pizza oven had broken. So myself and my son had to re-order. Mind you my husbands wings were already sitting on the table. He got an order of buffalo wings and I got the fried chicken sandwich. And we waited. At no point were we offered more water, or another cocktail. Complimentary for our wait or not. The wait staff did not move with any sort of urgency, there was no communication from the management. After we reordered our dinner, it took maybe another 15-20 minutes to be served. The food was hot and delicious, except for the wings that my husband had received 45 minutes earlier. At no point did anyone offer to make him a fresh plate that would be warm with the rest of our food. When the server delivered our food, they said let me know if you need anything else with your meal, but they never came back. We could have used, more ketchup, more napkins, and definitely some more water. We ate our meal, and then we sat there waiting for the check and a box. I had to make it very obvious we were ready to go. It was 8:45, I had children, and we had been there since before 7pm. We got a couple apologies about the kitchen being backed up. But there was no real communication about the situation and how long our meals were actually going to take. Nor were there any attempts to placate us while we waited. Or just check in on us to see if we needed anything. We never saw a manager or the chef or anyone to apologize. I half expected the reordered meals not to be on the check or even just the cocktails to be complimentary because of the wait. That was not the case, we paid full price for everything. The food was very good, but with the service how it is, I'm going to be hard-pressed to...
Read moreWhile the food was great (and EXTREMELY well priced...don't tell them, but they could be charging more), what really made this place awesome was the experience! From the moment we arrived, we were greeted like we were being welcomed home. We started off with cocktails at the main bar and, holy cow! The Lemon Drop and Chocolate Peanut Butter Cold Brew cocktails were AWESOME! From there, the manager, Poppy, asked if we were with a group of people and escorted us upstairs to their back room overlooking the Hudson River. The view from the room and the back deck were the perfect backdrop to a night with friends. While waiting for the rest of our group to arrive, I ventured back down to the bar for another round (I opted to keep my tab open until dinner). Seeing me carrying both (very full) drinks, Poppy jumped right in and helped me carry one of my drinks back upstairs so neither would spill. Once dinner started, I enjoyed the clam chowder (soup of the day) which was very chunky with lots of clams, not just potatoes, followed by the salmon and cous cous, asparagus and cherry tomato salad. The salmon was cooked very well and it was a nice contrast of the hot salmon with the cold cous cous salad. Our waitress Sidney was fantastic, managing a large group of 16 while offering to break up the check into 8 individual couples...something that doesn't ever happen with a group that large. We finally finished up with a visit from the owner, Aaron, who allowed our group to take a tour of the new event venue and hotel next door. This is a beautiful facility and a welcome addition to the Hudson River! Can't wait...
Read moreWe’ve been trying to get down the hill for weeks and the build-up of our excitement was worth the wait! Coxsackie is a lucky little village…the rebirth of our P&H’s is an added plus to the expansion of our waterfront that will leave both locals & visitors alike happy to be here! Your server WILL tell you from their greeting that they offer two unique dining options in their full kitchen and wood fire pizza. If your party chooses to order from both, you may notice your food coming from each location at different dining times, and it obviously can’t be in sync - as it is two separate and unique staff preparing your food. The only thing that we’d have to chalk up in the ‘con’ category, if anything, is that it appears (we sure hope) their background music set-up is a temporary situation. The random bluetooth speaker on the chair that was adjacent to our table made it very awkward to hear, and we noticed the servers and host struggling with it, as well, as they often needed to ask patrons to repeat themselves as they came in to request a table. Again, we have to anticipate it is a temporary situation though, because it just doesn’t match the meticulous care and work that went into the beautiful restoration that I am certain the owners are still working hard to perfect. We chose two appetizers and two pizzas, capped off with a signature cocktail and everything was flavorful, delicious and served by both friendly servers and hustling food runners. We are looking forward to many visits to Patrick Henry’s and are so happy...
Read more