Dunkin' — Restaurant in Town of De Witt

BEWARE of this location they are very slow, and they are very rude and disrespectful to their customer, they also take your money and don't give you your items and or a refund and then they threaten you with the police because they don't give you your items or money back when you ask for it back. Also, if you leave this location a negative review the manger calls you on the phone and tell you to stop ordering from her location because one it makes her look bad and she does not want to fix issues there that accrue their and two she does not want customer to leave negative reviews period. So i encourage you to ask for your receipt because they are supposed to give every a receipt and then i encourage every customer to start leaving a god honest review about this location and or google reviews like i am doing now so that upper management looks at the reviews too but she may not like your review or comments so she may band you from her store like she did with me because she does not like negative review which was the god honest trust...

Made an order on the app and when went there to pick it up, they were closed. The employees were rude and acted like they didn’t know what was going on. Even was told the machine is down so they can’t make any of my order anyways. So I requested a refund through the app. The “manager” emailed me stating she checked cameras and transaction records and they were open until 7pm. She even tried to tell me I went to the wrong Dunkin. She stated they stop mobile orders at 6:30p so I screen shot my order that was placed at 6:40p and told her to check the cameras and described my car make, model, and color proving I was there before 7p to pick my order up. Obviously you didn’t check cause you would have seen the whole thing go down at 6:55p. I have proof to back my claim up, I suggest you always have it for yourselves when dealing with Dunkin. Don’t waste your money on this location. The employees are rude, food never made right, and it’s always the customers...

Went to pick up a coffee, I payed with a 100$ bill (the only cash on me and did not have any of my cards) the cost was 5.67 and I got 80 back, realized as soon as we were coming out of the drivethrough so we turned around and explained to the guy who handed us the money that he was 15$ short, he than said “are you sure, their was four 20s in the cash register and now their gone” we said we’re sure and he just gave us a 10$ so we just left after that cause the dude was already being a dick. And we did not have the effort to argue over another 5$ the thing I don’t understand is why would he give us four 20s when we gave him one 100$ bill ??? this was around 3:30 to 3:40 pm. Have never written a review Prior to this, but almost positive the dude pocketed the money (may be wrong and he just managed to mess up twice in a row and why would he say that he gave us four 20s when he was handed one 100$ bill and the cost of the...