Bob Evans — Restaurant in Town of Ellicott

The food was very good, delicious even & deserves more stars. I don't like to complain or say unpleasant things about servers because I am well aware they have a tough job! The girl we had as our waitress seemed very uninterested in serving tables and even less concerned if customers were ok or needed anything. She was quite happy and willing to talk to the other waitress working and she kept forgetting our order. We asked her 4 times for a Side order of sausage links. She kept forgetting about it even after we asked about it numerous times and easily it took 40min to get them. Also, when we initially placed our food order, I ordered a sandwich to go. She also forgot to put this order in at least twice (since she would talk to her co-worker immediately after leaving our table). After finishing our meal & had paid for it, we continued to wait about 20 more min. for the to-go sandwich. Again we had to remind her at least 2x to place my to-go order as we sat waiting, our meal long over. Now I know the servers are busy w/customers and other duties, but the entire restaurant had only 10 tables seated throughout and there were at least 3 waitresses working. So, our server was not too busy. She certainly had plenty of time to talk w/her co-worker friend every time she'd walk away from our table which caused her to repeatedly forget our orders. Overall, I was quite disappointed. The to-go sandwich took so long (esp.since I had initially ordered it when we arrived), that I was at register ready to cancel my order so we could finally go home ..& that's when the order finally arrived. All in All, the 3 of us arrived at 6pm & we each ordered a sandwich meal but after waiting so long for a side order of sausage links and then my to go order, we did not leave until 8: 15pm maybe 8:20pm. The meal realistically should have only taken 45min in its entirety not...

We usually enjoy stopping at this Bob Evans when in the area, but today, we stopped for brunch. We had Debra for our waitress. We waited about almost 10 minutes and nobody even came to get our drink order or anything, so my husband got up and asked Debra nicely if we could get someone to come take our order, and she said "I'm coming" in a rude way. Then,when we asked for the bill,she stopped, rolled her eyes a d walked away, so my husband asked her if there was a problem because she kept giving us an attitude, she said oh no I was "afraid of something couldn't understand her,but he had asked her right after she was walking away for the check so we didn't have to wait since we had an important appointment to get to. She had asked just before if everything was OK, and I said yes, but I forgot to ask her for the check so my husband just tried to catch her before she went away. We weren't trying to be a pain in the butt,just asking her questions. Then we went to check out and the black haired girl checking us out ans my husband gave her the bill and asked her if they took military ID and she then got an attitude and said she already started to ring him out, he canceled it and asked her to please do it with the military discount, she preceded to give him attitude as well. And like 5 other staff were just standing around talking behind the counter. I do not enjoy giving someone a bad review, but this was just ridiculous and bad...

In August, we visited Jamestown. It is a nice city where Lucille Ball was born. We had an excellent time, and we will be back... May be. Few things to remember; Bob Evans restaurant, the server was not a very good listener. I wanted a green salad with oil and vinager. They did not have vinaigrette or balsamic vinegar. The server mentioned the type of salads they had, but none I wanted. I just wanted a "green" salad. Well, the server brought one that was on the menu and just was not worth arguing. The meals served to my partner, fish, and patatoes were not good, especially the fish. We did not argued and I went to pay. You can not tap your credit card yourself they do it for you. It did not go through, and my car was blocked. I don't think I will go back or have a meal at this restaurant. We decided to have Mexican food downtown Jamestown the following day.. The food and service were good, but guess what?! They block my credit card. I then became suspicious as I used my credit card every were including Europe, and "never" had an issue. From that time, I warned staff I would be paying with my credit card before we consumed anything and guest what... my credit card was never blocked again. One thing to remember that I really did not like, they tap your credit card. They ask you to enter your pin number, and they don't give you the courtesy to turn around, and they ask you to sign the receipt....