Person was nice but that doesn’t mean they didn’t royally mess up my ring. I got a wedding set resized here. He assured me it was no big deal and was a normal job. This ring has a literal crease in the band. I can squeeze it and squish the band together. I called to ask about it and he said he wouldn’t have given it back to someone like that and that was all. It will take longer but just go to the name brand stores and get it done or go to Erie/buffalo to a “jeweler” that isn’t also running 25 other small businesses in his jewelry/rock/bait...
Read moreI needed to have my wedding ring resized and since Gaylen’s was closed I was in a bind and went here. Matt was very nice and personable but the work was shoddy at best! Although he was able to resize the ring, he wasn’t able to duplicate the design and most importantly he didn’t use gold for the expansion!! My Gold band is tarnished where he expanded the band! Thankfully Gaylene is back open and can fix my ring...
Read moreAMAZING EXPERIENCE!!! Matt Was Super Friendly. He Knew What He Was Doing, His Customer Service Values Were Beyond Exceptional, which you rarely get anymore, Gave Me So Much More Needed Information!! I Can Not Describe How Much More Happy I Was With This Experience!! I HIGHLY RECOMMEND EVERYONE to Go Here for ALL Your...
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