Junior's Bar & Grill — Restaurant in Town of Guilderland

Went with my best friend. We got there at 9:00pm and they close at 10:00. We wanted to get a beer and a quick bite and we’re excited to see that Juniors was in Guilderland. We got there and sat right at the bar. There was no hostess. The giant bar was mostly empty. There were two guys sitting at one end and a party of two or three on the end near the kitchen and three drunk guys opposite us. The amount of people at the bar could’ve been easily managed by one experienced bartender. We sat at the bar anxiously staring at the two bartenders that were walking back and forth socializing with the guests. After five plus minutes one bartender greeted us and we asked for menus. She offered a drink menu. We immediately picked our beers and food and waited patiently another 5-7 minutes and the two bartenders continued socializing and FINALLY our beer orders. Then set the menus at the edge of the bar and waited at least ten minutes while the two bartenders socialized laughing hysterically, etc. They were also wiping down the bar. It’s like they did everything in their power to ignore us. Just when we were about to leave they finally took our order. We got our food relatively quick and my brisket sandwich was great and loaded with meat and my buddy got the same sandwich and his had like half the meat. We were there an hour and they never asked if we wanted another beer. The manager at the end of the bar with the button up shirt and the long hair in a ponytail was sitting there the entire time socializing with the people at the end. An entire hour. We finished our food at 10:00 and had empty glasses and we had to tell to one of the oblivious bartenders to cash us out. She gave us a receipt and we immediately took out the card and they wouldn’t come over. We read we could scan a QR code and did and got the hell out of there. Awful service. It was literally offensive how bad it was. I wish we read all the negative reviews before going. I will never got...

TL;DR Place used to be great but quality has really dropped in the last few months.

I'm taking the time to write a long,detailed piece because we loved coming here for 3+ years. It was a great location for us and had a wide variety of great food including plenty of GF options.

We used to come at least once a month so we have a large sample size. Over the last 6-8 months, we've noticed a number of issues with service and quality of food. Its been taking longer to get our first contact with a server and often times, its been a struggle to get consistent attention to put our order in, get refills, etc.

With food, its simply not tasting as good. There's also a lot of easy things that are getting missed - missing ingredients, wings aren't sauced well, lack of sides, etc.

One particular instance of takeout, we received 9 wings each in 2 orders of wings (10), no hot sauce in one wing meal, minimal pork in a pulled pork sandwich, and 3 tots with some potato crumbles as a side. I called and mentioned this disappointment and was told I would receive a refund for the wings and tots. Over a month later, I have not received anything.

Regardless I went back in person and was again disappointed. 10+ minutes between being seated. I had boneless wings with honey chipotle. They were a cross between tenders and grilled chicken strips - minimal breading and they weren't even sauced enough to cover the chicken. Two members of our party had the new pasta dishes and found both of them flavorless. One of them was advertised as a chicken dish and came without any chicken! We asked the waitress for a refund but she insisted on bringing us a new one. 20 min later, a new dish arrived but we declined as we had already finished eating and were not fans of the meal anyway.

Sad to see a great place decline. After many disappointing meals and a fake promise of a refund, we will not...

My family and I had gone to lunch at JRs Guilderland as we Love the North Greenbush location. We were sat at our table our waitress seemed up beat we were starting off strong. How quick that changed I ordered a Chicken Moonshine Quesadilla and Onion rings. Our waitress brought our food out my Onion Rings were cold and hard I said something before I could speak her hand was over them removing it from the table. Then I took a bite from my faviorate Quesadilla that I order regular no Moonshine sauce, I then asked if I gave her the correct order as there was no moonshine sauce and she got a little argumenative saying that they toss the chicken in it. Yea if they did that therr would be sauce on it. I pushed it aside as I did not want it the manager came over and asked "what the problem was", I explained that the Jr's where we normally eat makes it with sauce on it, she did not even ask just reached for my food and I said hold on I am taking it home. She was annoyed with me the same as my waitress my party could not even get a refill on their soda. I paid my bill and left. Called the NG Jrs spoke with the awesome manager he advised I could speak with Jake who.was the GM for that location, I declined as at that point I was over it. The manger did advise he would be speaking with him. I will say this I will never step foot in...