They do not even deserve the 1 star that yelp makes me give… I visited this restaurant last night with my group, and the experience was unbelievably disappointing from the moment we walked in. We approached the hostess to ask about seating, and her response was, "I don’t care anymore, take that booth." We were stunned by the response but decided to sit down anyway.
After being seated, it took around 30 minutes before anyone even acknowledged us. When a waiter finally came over, we placed our drink orders. Only half of them arrived after another 20 minutes, and we were told the rest were on the way — they never came. We waited nearly an hour, snacking on garlic knots (that were horrible and didn’t even have garlic on them), before we had to get up ourselves to find our waiter and ask if we could place our food order.
Instead of a simple apology or an acknowledgment that it was a busy night, he responded with rudeness and snapped at us. He then returned to take our order but was very disrespectful and unapologetic that the restaurant was having a horrible unorganized night. I asked who the owner was, and as he was walking away from the table, he got loud from the middle of the restaurant, pointing aggressively and saying, “That’s the owner, over there! Go get him!”
I’ve never experienced anything like this in a dining establishment. Waiting during a busy night is completely understandable — but being treated with hostility and unprofessionalism is not. At that point, I told my group we were leaving. As we signed the check, more confrontation followed from both the waiter and the owner. Their behavior was appalling — the owner got so close and hostile that I genuinely felt like he would hit me.
A simple, respectful acknowledgment of the wait and a thank you for our patience would have completely changed the tone of the night. Instead, their response was full of anger and aggression. This kind of conduct is absolutely unacceptable in any business. I won’t be returning, and I strongly recommend others think twice before...
Read moreIt's like a hidden gem at the end of Atlantic Beach near the bridge and 1 block from the beach. From the moment you walk in you are greeted like family. Tables have spacious room. There's a bar to sit at and order food if you're not looking to sit at the tables. The wine rack adds that extra touch to a cozy Italian ambiance. Everything on the menu is delicious from appetizers to main course to dessert (the price range I listed should be with appetizers, main course and dessert depending on main courses). You will like the meal you ate but when you come back I recommend trying something new because everything is worth it for your taste buds delight. The bread is delicious but don't fill up before your meal. Pictures are: fried zucchini, (fried calamari was put in the table and eaten before I could take a picture) filet of Sole Francese with grilled vegetables/potatoes (soft and flavorful no knife needed), Ribeye Steak with grilled vegetables/potatoes ( cooked to perfection med/rare), penne alla vodka (perfect al dente). Chicken Francese with vegetables and beef short ribs in brown gravy with mushrooms. All meals are perfectly seasoned. The brick oven pizza (any topping) is a thin crispy crust with delicious sauce but know in advance it's that good and you can't have just one slice. They are all made by the owner Mike. Dessert are delicious if you have enough room to eat. Cake, pie, ice cream, coffee, cappuccino and more. We have tried them all but the pistachio cake which is really ice-cream/cake and the warm brownie with vanilla ice-cream and whipped cream were our favorite, carrot cake was flavorful but they're all delicious. Mike always makes it a point to greet and acknowledge all his customers and thanks them for coming. You will definitely enjoy your meal whether alone, couples or a group, you will want to return. I have been going there for years and It keeps getting better. I'm sure you will...
Read moreI wish I could give (-) to this place. Went to this restaurant for Father's Day to celebrate with my wife, father and mother in law, sister and brother in law and my 2 children ages 3 1/2 and 8. We had a 6pm reservation and ordered our meals, including kids meals, within 15 min of being seated. After waiting almost 50 min we received our appetizers. A few min later we inquired from a very rude server where the kids meals were. She responded by saying, "What do you mean? They get their food when everyone else does". She left in a huff, rolling her eyes, and saying she will check. A few min later a very frustrated and rude chef (who may also be the owner/manager unclear) approached our table with his arm wrapped in a bandaged cast. He looked at the table and stated also quite rudely that they were doing the best they could and pointed to his arm saying "You see? I can't do anything?". No apology and no thank you to us for waiting patiently with little kids. It took another 15-20 min for us to get our meals and at the end the kids meals were the last to arrive. At no point were there any apologies from the staff that our kids had to wait nearly 90 minutes to receive their food. It was clear that the kitchen was overwhelmed but the rudeness of the staff and person in charge was unbelievable. Nothing was offered on the house and nothing was taken off the bill. The food was mediocre and bland. Needless to say we will not...
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