Perri's Pizzeria — Restaurant in Town of Henrietta

So I guess I have an issue with this place not because of the food but the people and their understanding of what time they actually close.... We call and they tell us they close at 10:00pm. So we want to get something delivered at 9:20 and they then tell us (conveniently) they are done delivering at 9:15.... Ok so we then ask if we can get an order of wings and I will pick it up. There are still 40 minutes left I am then told they cant do that...

So now since I was actually still out and was trying to have this delivered something told me to stop in now since its 930... and since they claim they are done at 10:00 pm I show up. I ask the girl if they are open and if I can get something to go, which she tells me yes...So i ask if i can once again get an order of wings and now she asks the cook and he says no..... So now what really do you have if you cant make wings.. Her reply is "we have 5 slices and I could choose between pepperoni, buffalo or cheese.. sooo what I'm getting is that If i were to buy all 5 slices then what they would be closed?? Like if I am taking them literally that's how it sounds. It just didn't seem right to me.

Now I live in canandaigua and I love perris pizza.. I guess I was under the assumption that each perris operated the same but it doesnt seem to be the case. If you close at 10pm that SHOULD mean that I should be able to order items and at least be able to pick something up which is what I have been able to anyplace else. It's stupid to post a time you close and then have nothing but 5 slices available to a customer for the last 45 minutes of the day. I will never go back to that Perri's.

Maybe this is not the standard for that location but your place is only as good as the people you have working there. Maybe this won't ever reach the attention of the managers there but if it does I would like to know if this is common practice.

Update

I have called the store 3 times and everytime I have left my number to have the owner call me. I have told the people each time to let the owner know he can either text or call and I Have YET to actually talk to anyone.... Wondering if i will hear from...

Pizza Perfection with Giant Slices!

If you’re a pizza lover and have yet to try this place, you’re seriously missing out. This pizzeria is not just about pizza – it’s about experience. From the moment you walk in, the aroma of freshly baked dough and melting cheese greets you like a warm hug. But the real star here? The gigantic pizza slices that are practically a meal on their own!

The slices are enormous, loaded with toppings, and perfectly balanced with a crispy crust, gooey cheese, and a rich, flavorful sauce. Whether you’re a fan of classics like pepperoni or adventurous options like buffalo chicken or truffle mushroom, there’s something for everyone. And despite their size, every bite is as delicious as the last – no skimping on quality here.

The staff is friendly, quick, and knows how to make you feel right at home. The vibe is casual and welcoming, perfect for a quick lunch, a fun dinner, or even a laid-back date night. Bonus points for their value: you’re definitely getting your money’s worth with these oversized slices!

Overall, this pizzeria is a slice of heaven – literally! Don’t miss out on a chance to indulge in some of the biggest and best pizza slices you’ll ever find. Highly recommended!

P.S. I have always gone to Wegmans over the years because they usually have my kind of buffalo chicken pizza. Not anymore. Perri's has a forever customer. Keep up the good work guys!

I left a quarter next to the slice to show everyone the true size of this...

I ordered on the telephone at 430 from Perri's Pizza on East Henrietta Road..the girl told me it would be ready in 25 minutes..I said no problem, no rush I will be there at 520...I paid by card on the phone so no one had to touch it...I got there, in a mask at 524..I went in, gave my name and while I stood there several people came and went with their order...I was told they needed a few more minutes, give them my phone number and they would run it out to my car when ready...I pointed out my car and went and sat...many people came and went....after sitting there for 20(!)minutes I decided I had had enough...I called into the store from which I could see from the car...I called at least 5 times before I got anyone to talk to me..The girl that answered the first 4 would answer with please hold and go back to folding pizza boxes...when some one finally answered I told them who I was, that I wanted to cancel my order and get my money back..she said she spoke to a manager and it would go back on my card..The girl told me that it was busy and they moved the wait time to 40 minutes....I told her it didnt matter, I had called more than an hour ago and that I would not be back...she hung up without...