Subway — Restaurant in Town of Irondequoit

Phoenix was the employee today around 2:15 pm, he clearly does not want to work, so pass this subway by, drive a few more miles to Culver or Greece and give them your business. He was disappointed to see me walk in, no greeting just a dissatisfied sigh and I told him what I wanted and . . A sarcastic, Oh great was spoken. There was only 1 man eating at a table with all but 1 chair still on top of the table and me. Phoenix never smiled, he mumbled, I had to keep asking what he said. 2 more people came in, my subs sat while he made everything else for them. He also had a beard with no beard cover on. He wrapped 6 subs, answered his phone, was talking and putting subs in our bags one at a time, then he rang us out separately. The end result was that I waited 20 min for 3 subs, the person next to me 15 min for 1 and the last person was 10 min for 2, also my toasted subs were not warm when I got home. Let's all band together and grant Phoenix his dream, a service job with no...

I ordered the buy 2 get one free online. I get there a few minutes before the pickup time. When I walk in, there are 3 steak subs starting to be made, and no employee around. This young kid comes back and puts mozzarella cheese on them. I'm just letting you know that the other employee is outside sitting in his vehicle. He puts all 3 subs to get on the same tray to get toasted. I told him that one of the subs has monterrey cheddar on it. So he puts the monterrey cheddar on it. He toasted them, and of course, they weren't toasted, and the cheese is not melted. Suppose to put one or two subs on the tray, not 3 subs. So he continued to put the vegetables on my sub. Spinach, red onions, I tell him, lettuce too. So he looks at the order to see if I'm right. I ended up toasting the subs when I got home. Thank God I got there before he jacked all...

I wish I could give this place 0 stars. I was inside under a minute when I hear the PIC bark at a worker about starting an online order. Then she said “they gonna have to wait” ; referring to me and the other customer in front of me. When I said excuse me her response was “we’ve been busy all day and y’all have to wait” very nasty and dismissively. When the other customer asked if the employee was going to take her order her she said no I have to do what she says. I understand that online orders are a part of your business but the lack of decorum and professionalism was an issue that cause me and the other customer...