Went to Chipotle with my boyfriend...was treated poorly n rudely by a super tall employee...she is miserable...cold .lazy manipulative..not helpful at all..puts off vibs that you are a nuisance and she doesn't want to do her job not be bothered by anyone...she didnt answer my questions...s..all she coukd say ..in a mean tone..."what do you want"..however once we had our order...(I happen to glance at counter ...still no other costumer there.') .and her whole demeanor changed as she was smiling n conversing with her co worker....the public does not ger treated well...called next day to make complaint...spoke with manager but im not even sure if Eric was the so called manager for he didn't even know who was there yesterday...mind you there were no other costumers and several tables were dirty..sticky...with trash on them.....so this staff does not want to help nor serve you and nobody there wants to make sure that the restaurant is clean n inviting....that girl should not be in the service ..restaurant business.. she need not work with people...she was cold, rude..and miserable.......she shoukd go find a rock and crawl under it......where she belongs.....I am only writing this because. After we left...my boy friend asked..."did you notice how that girl...
Read morehave watched Chipotle go from a reliable go to into a full time disappointment. Complaints about shrinking portions, higher prices, and bad service are not exaggerations. They are now normal.
Portion sizes are a cruel joke. Four tiny pieces of chicken in a twelve dollar bowl. Spoon shakes that dump half the scoop back into the bin. Online orders that look like kids meals.
Prices keep going up while quality keeps going down. They raise prices across the board. They raise prices again for extras. The food gets worse at every stage. You are paying premium prices for fast food quality.
The friendly service is gone. It used to be how can I help you today. Now it is what do you want. Dining areas are dirty. Food is often cold, clumpy, and thrown together without care.
This is not a one time bad day. This is a company that made cutting corners part of its business. They put portion control over customer satisfaction. Speed over quality. Cost savings over loyalty.
I walked out one day and never went back. Many other customers have...
Read moreEmptiest Chipotle I’ve ever been to. Only two workers were on shift that I could see. One on cashier and another preparing food. I stood waiting to place my order for 5 minutes before the food preparer finally came over. And I think it’s only because a line started to form behind me. She didn’t greet me with a smile or anything. Just an icy stare. She had to use her hands to get the rice off the spoon. Good thing she was wearing gloves. She also barely put any meat but I didn’t even complain. I paid for my food then went to get my drink. One coke dispenser had a sign up saying out of order so I tried the second one on the opposite side. It was mostly water. I poured it out and decided to get lemonade. It was yellow so figured it was good. Left and went to my destination which was 4 minutes away and was highly disappointed. The food was cold and the lemonade was straight water. Not only did the service suck but the food did too. I see why they have 3 stars. Wish I read reviews...
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