Subway — Restaurant in Town of Islip

This was my first time to this Subway. I've been to bad ones before where I've gotten sick so I stopped eating it for awhile but I had a random craving for Subway today. I came in around 11:30 am. There was one man ahead of me. The clerk finished with him much faster than I expected. I noticed the store was very clean. The atmosphere was comfortable. I happened for some reason to look at their prepping boards and they were pure white which actually calmed my fear about getting sick. I ordered a philly cheesesteak with provolone cheese, lettuce, onions, sweet peppers, pickles, black olives and jalapeno (like I said random craving) He made a joke when he rung up my order and said $125.40 instead of $12.54 I laughed and asked him his name. He told me his name is Rocky. He printed my receipt and said if I do the survey on the receipt I could get a free cookie. I went on the website right then and there and answered the questions. Rocky even helped me and I got a free cookie. Rocky had great customer service. He made me feel welcomed. Oh and the sanidwich? was awesome! Perfect amount of toppings to complement the steak. I recommend it. Thanks Rocky! Would...

very rude service! when i walked the man was not in the front, he was also on the phone the whole time. the man which is probably the owner charged me and my bf $10 for bacon. he also proceded to charge me $4 for “extra chicken” that he didn’t ask if i wanted. he also said the price was $50 and some cents after we asked why it was $50 he proceeded to say he’ll give us a discount of $2 but said the price was $47.At the end the total price was $44.95.. i love subway but i will not be going back to this location. why is the total over $30 for 2 meal is beyond me and this man should not be running a business! he also kept asking multiple times to get extra stuff.. even after saying light lettuce he proceeded to over flow...

As a former Subway franchisee i am very upset with Subway and especially the West Islip store. He does not want to honor the coupon as set forth if a coupon does not exclude a particular sandwich he tells you certain sandwiches are too expensive this is not protocol they also no longer taking the complaint and headquarters they want the owner to handle it but yet the owner does not handle it This is NOT GOOD BUSINESS Subway in general is falling short thats y we got out They still use same sandwich formulas but they are now slicing their own meat and now they are paper thin and now they also block the meat and cheese section with a blockcade so u cant watch what they r doing This was y people went to subway for...