La Bella Valatie — Restaurant in Town of Kinderhook

Well let me start by saying I come up from Texas at least once a year and have been for the last 6 to 7 years and have always ordered from here I always look forward to getting their buffalo wings and it has been spectacular. So you ask why the one star now, well last night I ordered for delivery the usual pizza and wings, the pizza was spot on but the wings were horrible!!! The wings were burnt no sauce that you could even see and could barely taste. So I called the restaurant and ask to speak to the manager and was told they were not available so the gentleman who answered the phone asked if he could help me so I proceeded to tell him about my disappointment. He started out with well we are busy because you were told that delivery time is an hour and half (not my complaint) and made a comment about maybe during the delivery time they could have dried out! I was like WHAT! (I guess they got burnt also waiting for delivery) He said would you like another order of wings, I responded with no I did not want another order but they needed to be aware of the problem. Next thing I know I was put on hold and someone then gets on the phone and says can I help you? I said no I have already talked to someone he said well I was just told you were unhappy with the food you received. He then proceeded to tell me he was the owner. I told him I have been ordering there for years and the wings I received tonight were disgusting! The owner responded with I don’t serve disgusting food! Well that set the tone. Call it what you want, it was disgusting. He said what do you want me to do? Do you want another order? I told him no I do not want another order, I just want you to be aware of the problem and the type of food that is going out. He then responded with well Thank you I will go back to the kitchen and find out what is going on. Hopefully this gets rectified because this place has always been on my list of...

As people who make a concerted point of never writing negative reviews we have finally reached the proverbial Last Straw with this place. We have been consistent guests since they first opened almost 2 decades ago and have always turned the other cheek and said nothing about their inconsistencies and mostly in-house dining errors time and time again. However this time, having picked up and brought home our slop of a $40+ pizza and bitter house salad, we both felt it was so bad that it warranted a phone call. We simply wanted to point out the issues with our order in the naive hope of possibly preventing similar errors to ourselves (or to others) in the future. We did not ask for a refund, a freebie nor give any attitude. The OWNER, who answered the phone, said we were lucky to EVER have had it right in the past (no apology, no concern, just unprovoked arrogance) and basically that was that. So this is this sir…ADDIO! I know your servers will certainly miss...

Stumbled on this place by accident while traveling through a traffic circle, pulling into the parking lot of the shopping center looking for a place to grab a slice of pizza, I looked it up when I saw the sign and decide to give it a try. Boy was I happy I did. This may be one of the best pizzas I've had in the capital region. Thin crust. Fresh made brick oven pizza a wonderful crisp crust. Generous toppings and a great flavor. My dining partner had a Philly cheese steak as we did not expect everything to be as good as it actually was. We were just looking for an easy lunch and it turned out to be so much more. I really wish I had ordered some entrees but I was so happy with the pizza. I have nothing to complain about. compliments to the chef and the pizza baker for a great experience.

Back again, and lobster ravioli was awesome! The menu has a depth beyond the pizza I'm raving about. All of the entries I have tried so far are winners. This place is worth a...