At 3:22 PM, I noticed that there is only one staff member taking orders and serving customers at the register, which raises significant concerns about food safety. This arrangement poses a high risk for cross-contamination; quite alarming, to say the least!
The employee, a dedicated worker named Cassie, is managing the situation with remarkable determination. I want to acknowledge her hard work and strong work ethic. Despite the overwhelming demand and pressure, she is doing her best to complete orders as efficiently as possible. It’s clear that Cassie is committed to her job and demonstrates a commendable level of resilience.
However, this staffing issue needs urgent attention. A lack of adequate personnel not only puts a strain on individual workers but also heightens the risk of safety violations that could affect customers. Addressing this situation should be a priority to ensure both employee welfare and customer safety. Cassie certainly deserves recognition for her efforts, along with a discussion about improving overall staffing levels to prevent similar issues...
   Read moreThe amount of complaining dependapotamus ahh people are insane, they are expecting a fast food cheese steak chain to be some damn 5 star level establishment.. the food is fantastic i love the bacon 3 cheese, absolutely fantastic sandwich, but holy crap do you people need to realize that this establishment is ran by yall civilians who leech off of your service member.. if you wanna complain about people who are working because their spouses are to broke cover their living because the service member blows their deployment money and bah on a new clapped out scat pack rather then save money for the family then womp womp go get a job their yourself and change it fn, have a wonderful day and charley’s love what your doing, absolutely fantastic food, i will say yall should put out a mass company notice to make the loaded fries more well loaded, come on your a multimillionaire, are you reaaaaally gunna loose...
   Read moreFirst time trip for my family. We’re staying in a hotel for a extended period so takeout is the only option since we just moved here. We love Charley’s but today just wasn’t a good day. A girl from Qdoba ran the register and from the start she was not happy to be there. Not only did she work at such a slow pace, she’s rude! She asked my husband what he wanted and then immediately walked off to worry about another employee. Finally after a few minutes or so we order and then we wait again for the sandwiches to be made. The mystery employee finally comes in after the messy show is just about over between the cook and the cashier and he’s no better. He’s cooking bacon for the wrong order, placing cooked bacon back in with uncooked bacon and just rushing the guy who’s already been there making our food. I wish I had ordered somewhere else but since we love it so much we...
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