Burger King — Restaurant in Town of Liberty

I have to give this location 4 stars overall because 9 times out of 10 the food is fresh and fast. Also there are a few employees in the daytime that have a great sense of humor and make you feel welcome even through the drive thru. With that said, only 2 bad experiences ever. The 1st one was while I was working. I had a few residents in my work vehicle that are handicapped thus why we go to drive thru. The woman talking in the loud speaker (a manager) was so rude as she informed me that I could not place seperate orders in drive thru. I tried to explain the situation and how each of the individuals I was looking after have to recieve seperate receipts and we werent in the position to exit the handicapped van to come inside. She didnt care and my guys didn't get to order. Huge let down and no accommodation for people with special needs. Major let down. 2nd time was tonight. I ordered a small onion rings and when I recieved them it was obvious they were old and squished. Now the lady wasnt rude per say but she also wasnt friendly. She did remake the onion rings no questions asked. But didnt apologize, didnt say have a nice night, nothing. She handed my husband the bad and walked away. Overall I usually never have an issue so I'm not going to take away from those great...

The only problem was that the man at the drive through window sneezed three times and continued to serve food without washing his hands. I believe his name is Randy. I was the only customer inside at the time and observed as he sneezed into his hand. I asked his coworker to quietly suggest he wash his hands , and couldn't make out what he was grumbling, but he picked up someone's drink...so I called him on it. He indignantly claimed I was wrong, and that he sneezed on the floor...and still refused to wash his hands!Luckily, he didn't get anywhere near my food, which was pretty good, and served quickly. If he had just washed his hands they'd be getting at least four stars, maybe even five. (The coffee wasnt great but it's bk and 8 pm, so I had no great expectations) I am writing this review immediately, on 8/20/19, shortly after 8:00 p.m. I'll be calling management and both tomorrow during...

No issues with the employees or cleanliness which were both good. There were two ordering kiosks right next to each other and also in the same area that someone would order via an employee. These kiosks are only as good as the least adept person using them. Slow users and those ordering via an employee blocked others from using the kiosks creating congestion right at the entrance. There was also only one drink dispenser which was touch screen. Again at the mercy of the least technical customers. This also created a ridiculous line and the placement of the machine forced everyone to have to wiggle through the drink line to get food. Adding kiosks away from the front desk and one more drink dispenser would actually allow this location to operate at a much higher level. For now, if you see a line...