After having lived near the worst Wendys in America (garden of the gods in Colorado Springs) it's refreshing to live near one that gets it right. I ordered a big bacon cheddar combo to go, and I think it was like 11 bucks with tip? Great value, and the food was very good. I gotta ding one star though, because the thing that's never supposed to happen just did: My fries were soggy. I didn't even know the new fries COULD be soggy. I'm like a ten or fifteen minute drive from the location, which shouldn't be enough for them to go soft, so I assume they had them in the warmer for a minute. I DID order during the lunch rush, so I wouldn't be surprised.
Edit: Order number 2, fries were soggy again. Clearly they can't cook their fries because these were legitimately undercooked. Not cold, actually not prepared correctly. Quit overloading the baskets, guys, half of the fries just taste like blanched potato when you do that. Also, my burger was missing a sauce (which sucks, because I took off all of the other sauces so it was just dry as hell) and they didn't include my dipping sauce. They messed it up last time, gave me ghost pepper ranch instead which I was into, but nothing? I'd have put the bbq on the sandwich and been fine... IF I HAD ONE.
Takeaway from this is that the location is very inconsistent and they need to teach the cook how to make fries properly. Order the baked potato or something, that's what I'll be doing instead.
Final edit: The manager offered me 2 free meals and a free sandwich when I said something. 5 stars, the management cares. Definitely go with the baked potato instead, it was fantastic. 5 stars just for...
   Read moreRead the reviews!!! Itâs all true; they canât get your order right. I ordered a frosty pumpkin cold brew, got to the drive thru and drove away without realizing I got a frosty pumpkin instead of a frosty cold brew. I went inside, talked to the drive thru lady, & even showed my receipt. Guess what she gave me ⊠a pumpkin cold brew without the frosty on top. I tried to get her attention again; she said hold on and went to the back. Minutes later, she PEEKED to see if Iâm still there, SHE PEEKED, like weâre playing hide & seek lmao !! and of course Iâm still there. She saw that I saw her, so she walked to the front and asked another Wendy employee to help me instead (they're speaking in Spanish, so I donât know if theyâre talking smack about me lol) so this dude finally asked me what I ordered , I showed him the receipt and pointed at the menu that I ordered a Pumpkin Frosty Cold Brew. I still don't think he made it right; there's no frosty on top of the cold brew, but I'm done with it. Lesson learned: don't go to this location; you need the patience of an Angel đ to order from here lol . They'll screw up the...
   Read moreWorst Wendy's in the state of New York! ! I went through the drive through and requested that my fries be made fresh as I normally do with any fast food chain. Well the guy who took my order stated to me that "its not on me its on the fryer" and that's verbatim. So, I immediately asked him to repeat it again and he did! So, when I got to the window I asked for the manager well she was worst than him!! I explained to her what happened and she acted as if it was nothing wrong at all concerning the statement! I asked for the phone number to the cooperate office but she gave me the number to the store as if I am not going to follow up!! And get the correct number she also refuse to give me her name after me asking her several of times!! Also I was never given a receipt for my order! Terrible beyond terrible...
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