McDonald's — Restaurant in Town of Niskayuna

Review:

McDonald's is a fast-food chain that often delivers a consistent experience across its locations. While it may not be the pinnacle of gourmet cuisine, it offers convenience and familiarity to millions of customers worldwide. My average experience at McDonald's can be summarized as follows.

The food at McDonald's is known for its standardized menu items, which can be both a positive and a negative aspect. On one hand, it ensures that customers can find their favorite items regardless of the location they visit. On the other hand, it can result in a lack of variety or innovation. The taste of the food is generally satisfactory, although it may not impress those seeking unique flavors or high-quality ingredients.

Service at McDonald's varies depending on the specific location and time of day. During busy periods, the speed of service can be an issue, resulting in longer wait times for orders to be prepared. However, the staff is typically friendly and attentive, striving to accommodate customer requests and resolve any issues that may arise.

The cleanliness of McDonald's restaurants is generally maintained at an acceptable level. While occasional lapses may occur, most locations strive to provide a clean and well-maintained dining environment. The seating areas are often kept tidy, although high traffic can sometimes lead to less-than-perfect cleanliness.

Pricing at McDonald's is reasonable, especially considering the convenience and speed of service they offer. However, it's important to note that costs can add up quickly if ordering multiple items or additional add-ons. Value menu options provide more affordable choices for budget-conscious customers.

Overall, McDonald's offers a consistent experience with familiar food options and reasonable pricing. While it may not provide a remarkable dining experience, it serves as a convenient choice for a quick meal or a snack on the go. Individual experiences may vary, but for those seeking familiarity and convenience, McDonald's remains a...

THE WORST SERVICE EVER!WOMAN SUPPOSEDLY NAMED WANITTA SCREWED UP THE ENTIRE ORDER AND IN BETWEEN EVERY ITEM WE ORDERED WOULD CUT MY HUSBAND OFF AND SAY "IS THAT IT" WITHOUT ALLOWING HIM TO FINISH SPEAKING/ORDERING.THEN WHEN IN THE DRIVE THRU WINDOW ME AND MY HUSBAND ATTEMPTED TO EXPLAIN WHAT THE CORRECT ORDER WAS,SHE CONTINUED TO CUT US OFF AND NOT PAY ATTENTION,RANG US UP FOR TWO SMALL FRIES WHICH WAS NOT OUR ORDER OR EVEN CLOSE CHARGED MY HUSBANDS CARD,WANITTA THE MCDONALD'S EMPLOYEE THEN STOOD IN THE WINDOW NEAR THE DRIVE THRU FOUNTAIN AND IGNORED US AS WE REQUESTED TO SPEAK TO A MANAGER, THEN WHEN WE WERE HANDED THE BAG WITH THE TWO SMALL FRIES THE GIRL LAUGHED IN OUR FACE WHEN WE TOLD HER THIS IS NOT OUR ORDER AND WE WANTED TO SPEAK TO A MANAGER. SO WE PULLED OVER AND MY HUSBAND WENT INSIDE TO SPEAK TO A MANAGER BEFORE MY HISBAND COULD EVEN SPEAK TO THE MANAGER THE WOMAN IMMEDIATELY CAME OVER TO THE FRONT COUNTER THROUGH HER HEADSET AND PROCEEDED TO SCREAM IN MY HUSBANDS FACE THAT HE DIDNT ORDER ANYTHING ELSE BESIDES THE TWO FRIES,THE MANAGER TRIED TO RESOLVE THE ISSUE BY ASKING HER TO GO BACK TO THE DRIVE THRU WINDOW TO DO HER JOB AND ASSIST THE OTHER DRIVE THRU CUSTOMERS SHE LEFT HANGING AO SHE COULD COME SCREAM IN MY HUSBANDS FACE SHE REFUSED TO BACK OFF. THE MANAGER THEN ASKED FOR OUR RECEIPT AND FOUND OUR FOOD SITTING IN A BAG NEXT TO THE DRIVE THRU. SHE CONTINUED TO SCREAM AND YELL AS THEY GAVE US OUR FOOD FOR FREE AND TO TOP OFF THIS WONDERFUL MCDONALDS EXPERIENCE ALL OF OUR FOOD WAS IN HORRIBLE SLOPPY POOR CONDITION AND TASTE.THE FRIES WERE OLD,SOGGY AND SATURATED IN GREASE WITH NO SALT AND WERE COLD.THE SANDWICHES WERE SLOPPY AND NOT MADE ACCORDINGLY OR AS REQUESTED AND THE BUNS WERE SMUSHED SO BADLY THE MAYONNAISE WAS SQUEEZED RIGHT OFF THE SANDWICH AND INTO THE WRAPPING WITH FINGER MARKS AND DIGS.

AWESOME JOB GUYS!

PISS POOR CUSTOMER SERVICE, FAR FROM PROFESSIONAL FOOD QUALITY IS GOD AWFUL WE WILL NOT...

Mediocre at best. No matter how slow it is, there always seems to be a wait. Definitely not fast food. It also depends on who's there. I also noticed repeatedly that most eyes are glued to the drive-thru screen as they scramble to beat the clock. But, it's done at the expense of those of us waiting in the lobby! And having worked in the food service industry, I understand the strategy. Those in the lobby? Pretty much a captive audience, especially those who have ordered and paid. I've witnessed several customers that got to the drive thru speaker after I went inside get sent on their way, whereas I drivers can just pull away if the wait becomes excessive. The prices have soared, making the coupons an "eh" value. And DO check out the nutritional info. Some of the fat, salt & sugar contents are awful. It used to be fast & inexpensive. Now it's slow & steep. I go there much less frequently. And the app didn't really track my likes & then re-offer them. Instead, it too just climbed. From BOGO sandwiches to BOGO 25 cents, & then it quadrupled to BOGO $1.00! They can keep it. And it's summer-bring back the 39 cent cones! Sorry if I appear to be a harsh critic, but those are my experiences there. And why are the doors locked prior to 8:30 on a Sunday when the posted closing time is 9:00?!!? Does the owner condone such activity? Either stay open or change your...