O'Neill's Stadium Inn — Restaurant in Town of Orchard Park

Be very weary of this place, I visited this establishment on a visit to a buffalo bills playoff game on January 19th. After paying for our food/drinks at the establishment (Paying on Jan 19th and the payment being posted on Jan 20th), 3 weeks later me and my friend each found a brand new and separate charge on our credit cards for a random large amount which obviously raised a major concern. Please be weary of providing your credit card to the employees.

Re: There was a brand new charge on February 6th and the charge was posted on February 7th. The lack of concern and sarcasm with your response is quite telling. As you stated all customers pay at the point of sale immediately. Clearly there is an employee engaging in fraudulent activities and collecting personal information. A brand new set of transactions being randomly posted 3 weeks later is grossly unprofessional and it was reported immediately once discovered and thankfully flagged as fraud from our banking institutions upon investigation. As I said please be weary of this location!

Travelling to Buffalo was a great experience, unfortunately this incident left a sour...

I was in complete shock and disbelief by the way that the staff was treating customers during a Bills game. At one point I had thought that a waitress was an aggressive fan because of the way they she was talking to customers. The manager (older brunette women) was treating everyone like low class citizens. We even took video footage of her screaming at a table full of people. However the bartenders did a great job of managing the crowd and were nothing but pleasant.

I think that the staff needs to realize that customers have the right to post reviews, videos and their experiences online. It understandable that emotions can run high during a busy game but don't take that out on customers who aren't causing any trouble and are paying good money for what you call "the ultimate fan experience".

I'm sure that this place is great during the week or if you're a "regular" but do yourself a favor and never come here during a...

This bar/restaurant was absolutely horrible. I was starving when I got there and ordered a BBQ burger medium. When it came it was fully cooked and tasted charred on the outside, even with lettuce bbq sauce mayo onion rings and cheese on it. So I sent it back and ordered a stinger on sour dough bread but , asked them to cut up the steak and chicken. It came with the steak cut and not the chicken. By this time my date had eaten his meal and I lost my appetite. I was very very disappointed to say the least. Also, we sat in a booth on the aide that is more like a restaurant instead of a bar so it could be a little quieter....so we thought. There was only one other table of 5 sitting in the same room and they were louder than the bar was when we walked in. When mentioned to staff they just shrugged their shoulders and gave us a look like there's nothing they could do. I wouldn't reccomend this...