Over 55? - Prepare to feel unwelcome.
As a senior and frequent visitor to 105 Ten, I've observed a concerning trend regarding the seating of elderly patrons by the hostess. Despite a nearly empty restaurant today (please see the attached photo), my 71-year-old dining companion and I were once again led to a table near the restrooms and kitchen service area in the rear of the restaurant. The table lacked place settings or chairs, prompting a request to be seated at any of the empty, already set tables we passed on our way in.
Upon questioning the hostess about this recurring pattern that I had noticed, she remained silent and refused to speak. Seeking clarification, I asked a nearby waiter the same question, only to receive a dismissive response about the table now being set for us which in no way addressed my concern. Unsatisfied, I requested to speak to a manager.
Instead of a manager, a bartender approached, claiming no management was on duty but offering to address any concerns. When asked about the choice of seating, the bartender justified it by citing the restaurant's sports bar atmosphere on a supposedly busy day. Despite pointing out the emptiness of the restaurant (again see photo), this excuse from the bartender persisted. I insisted on speaking to a manager, considering the bartender's response insufficient.
A call from a remote "manager" followed, who avoided addressing the pattern of seating elderly customers in the back. Frustratingly, he became hostile, refusing to explain the preference for such seating and insisting that the table near the bathroom and kitchen was his best seat in the house. His demeanor escalated to hostility, dismissing my concerns and asserting his authority over the establishment. I question how a man who as he declared has worked in the industry for 28 years, would come to consider the table in front of the restroom doors and within reaching distance to the kitchen serving station to be the "best table in the house". If you look at the photo, the table frequently relegated to senior diners is BEHIND all the tables visible in the attached photo. Would you call that the best table in the house?
For those still reading, it appears that 105 Ten consistently seats elderly patrons at the back in an effort to maintain an image of a "hip" sports bar, relegating individuals with grey hair, mobility aids, or assistance needs to a less visible position in the restaurant. Sadly seniors are not welcome at 105 Ten. Based on the amount of people dining there today, it doesn't look like other clientele are satisfied with 105...
Read moreStay away from this place!!!!!!They violated several health codes and will be reported. My boyfriend and I loved going to 105 ten! We have eaten there at least a dozen times. We never had a bad meal or bad service until last night, September 16,2016 around 7:30 pm. The restaurant was packed so we sat at the bar and ordered a couple of drinks and then we ordered our appetizer and meal. The drinks and appetizer were served promptly, but the problem didn't begin until they tried to serve us dinner. We sat at that bar and watched the food that we ordered get served to one couple twice, they ate part of it and sent it back, then when it was served to them again they sent it back. I knew that was our food and that someone made a mistake. The server also tried to serve the food to someone else at the bar because no one knew what they were doing. Finally they figured out it was ours and placed it in front of us 20 minutes later. Now I know the restaurant business inside in out and even a child could've seen that my salmon was cut open and a part of it was eaten. Even the couple to our right noticed it. Now my boyfriends burger was freshly cooked but my salmon wasn't. Then when I pointed it out and refused to eat it, the server tried to convince me I was wrong even when the bartender acknowledged that the salmon looked liked it was tampered with. At this point we just wanted our check until some guy in charge confronted us the bar as if we did something wrong. Where was the owner? At the line expediting food, he saw our meal go back to the line three times and still thought it was acceptable to serve. So to sum it up, although the front of the house looks good the back of the house is a mess and I'm sure this wasn't the first time that...
Read moreSept 2021, the Food gets 5 Stars, but the Service only gets 2 Stars from Jason who took over for Nicoletta that night. He needed to be trained before serving customers at this restaurant. Although I felt bad for him, and I am sure they are short staffed this guy should have had a little more training. First when my friend asked for Non-Alcohol Beer, he immediately said they did not any, he didn’t even bother to check with the bar. My friend got up, went to the bar herself and ordered the Non-Alcohol Beer with no problem, so they do serve Non-Alcohol Beer. Then one of my friends order the Braised Short Ribs, and he said that would be 15 more minutes added onto the delivery - nonsense, they brought the Short Rib order out with the rest of our food. It also took him a long time to bring out our beverages, I had to get up from the table to find him in the restaurant. With all that bad service, I still gave him a 20% tip, because I felt bad for him. Management, please give the newbie Severs a little more training before allowing them to wait on tables. Now for the 5 Stars on food - we ordered the Special for the night the $20 Teriyaki Salmon Tacos (3) that was delicious - Taco was soft, and Salmon was fresh, not overpowered by the Teriyaki sauce. I would definitely get this again. My friend ordered the Braised Short Ribs, she said the was cooked perfectly, not hard to cut with the knife and the mashed potato’s were good. All and all, we will come back here because the food is delicious, and you can sit outside, plus there is plenty of parking. But call ahead on the weekends because you may not get an...
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