Makondo Restaurant Ossining — Restaurant in Town of Ossining

Anytime I drive through a new neighborhood and see a Colombian restaurant, I have to pull over and try the food without exceptions. This was the case with this place. Just happened to see it as I was passing through and pulled over for their lunch special. Very affordable place and the food is really good. We ordered 2 chicken soup lunch specials, a small and a large,. The small is just a bowl of soup, but the large comes with a side platter of grilled steak, rice, beans, fried plantains, and an arepa. Even though it is a lunch special, they don't skimp on the portions, and everything was cooked well. We also had their chicken empanada as well as their beef empanada, and both were delish. All this plus 2 drinks for only 32 bucks! Best deal in town and...

Walked in lady behind the counter was having a conversation with a friend or customer behind the counter. Stood there for 10 minutes waiting to get help even after having eye contact with the lady she continued on with her conversation. I spoke up and said can I get help the guy turned around nicely and greeted me told me he didnt work there but she did. Lady came as I was giving her my order she looked at me like she didnt know what I was ordering. The guy interrupted and said to her she wants this. As I'm still ordering I requested extra cheese on my arepa choclo and she shook her head no, I said I'll pay extra and still said no. Close...

As a Colombian, I approve of the flavor of the food at this place. It was delicious. However, it is very imposing and rude that they added 15% of the bill as a tip without asking. The service was good, but the client has the right to decide about the tip. Unfortunately, this is not the only Latin American restaurant that abuses the U.S. tip culture. In addition this restaurant is openly in violation of the New York General Business Law Section 518. They charge more for using credit/debit card instead of cash. It is illegal in NYS. Also, the place deserves an extension and better infrastructure. It is too small, making it uncomfortable...