Let me preface this by saying that I really like the food at Burrito Mariachi of Farmingdale, NY. Also, if you happen to walk in at the right time, the servers can be really friendly.
Now here’s why I won’t be going back there again:
They are way too expensive; out of line with the overall superior Chipotle. I think this is more of a pricing STRUCTURE thing than anything else, though. When I order my regular burrito (rice, beans, guacamole) at Chipotle, I get what’s called the 3-pointer price of $8 and change. And if Chipotle is out of my favorite unsweetened iced tea on any given day, they will hand me a water cup at no charge.
Burrito Mariachi, when I stopped there for lunch last week, charged me for a full burrito (even with just three ingredients) and then charged me almost $3 for guacamole! So by the time the server handed me my skinny little burrito, it was up to $11+.
Then came the beverage. No unsweetened tea, so I asked for a cup for seltzer, expecting to only drink a sip or two. To my great shock, they charged me somewhere around $3 for a cup of bubbly water.
I’m not even sure if they also tacked on the slimy 3-4% credit card surcharge that many businesses are adding these days, but after milking every last dime out of me for a lackluster server to drop a spoonful of rice, a spoonful of beans, and a spoonful of guacamole on a wrapper, they pushed the screen in front of me asking me how much of a tip I wanted to leave. Of course, I haven’t yet developed the chutzpah to ignore these tip screens, so I added 15%. I walked out of there having spent something like $18 for a small (delicious) burrito and some gassy H20.
I enjoyed the burrito very much, but I am making it my policy to never again eat at a fast food place that bullies me into tipping, so this was the last Mariacchi burrito I will ever have. Anyone with deep pockets and no reservations about supplementing the salaries that restaurant owners SHOULD be paying their help will probably like this place. Don’t let ME stop you from...
Read moreJust picked up 3 crispy tacos (2 shrimp and 1 beef). DISGUSTING, the shrimp was not freshly cooked (microwaved), the beef was over seasoned and the taco shells tasted old. To top it off.... everything was cold. Threw it away immediately after one bite, they should have probably thrown the products away a few hours ago themselves,. Super disappointed, never again.
EDIT: Did not get a response until 4 MONTHS after the incident and all they could say is "Sorry, I'll make sure it won't happen again" To Whom? Certainly not me! I'M SORRY but I highly doubt that.......... I don't want anything but pay attention and take some pride in your business. Btw, I stopped back in to give a second chance and the products looked as bad as the...
Read moreThis is a really cute place with very tasty good. The food is average or slightly above average price. I sort of expect that from the area. The food is worth the price. I've had burritos from here and the quesedilla. It was all good. I really like the way the place is decorated. I would much prefer here over a certain chain text mex place. I love getting to pick all the ingredients as my burrito is prepared. I even had a vegan burrito with beans rice and all the veggies they had, it was great. I am so stuffed I can't eat again. The guacamole is also a really good addition to any type of food here. Had it on my burrito. Definitely...
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