Blink Fitness Farmingdale — Local services in Town of Oyster Bay

Update: Contacting Blink at the email address provided in response did not work in cancelling of membership.

Start of Original :I've never done business with a company that adjusted their business policies to try to squeeze the most money out of you. The facility nearest me was not open when I first joined, but decided to commit early to take advantage of their $1 for the first month offer. It opened the next month, a few days from the end. I promptly got billed after a few days. When I called, they said that the offer was for that first week only. They had no leeway to credit any time for me. I asked for a manager (twice) but they never called back. At this point I should have cancelled but needed exercise. Come Covid, they did the right thing and stopped billing automatically. No request was needed, but also no notification was needed. Now that re-opening seems imminent, I found that I am not within the envelope to suspend my membership temporarily for my State. Having decided that I am not going to any public facility until a cure or vaccine is found, went to cancel my membership. I found that I could talk to an employee at the gym (but its closed!) or send a request via certified mail(??????!!!!!!!!""#). I may or may not need to give them notice, and may or may not be able to cancel via email, depending on the State. Unfortunately, the agreement which supposedly was attached to the membership confirmation points to an broken link. Wish me luck, I hope I don't get sick at the post office. I did not mean to get this long, but if you are going to sign up for a membership, make sure you read all the fine print and keep abreast of what is going on with the company. Oh, BTW, most of the staff seemed friendly...

The WORST customer service experience ever with the manager Isobel. I joined this gym before it even opened in 2019. I needed assistance adding the Manhattan location as well and I was told to speak with Isobel. I saw her walk across the gym floor with a scowl on her face and when she got to the desk I introduced myself and asked if she was Isobel and she replied, "sure". I responded, "what does that mean? Are you Isobel or not?" she barely nodded her head. Everything went downhill from there. She was passive aggressive and condescending. She was so rude that I told her if I rejoin, it will not be here. She shrugged her shoulders and walked away. Because of this I did not want to join Blink again but since it is within walking distance from where I live and work in NYC I drove to the Lindenhurst location and joined with a lovely staff member who I believe was named Kylie with the assistance of the manager Brianna. Furthermore, I was quoted a different price then Isobel's take it or leave it price. I put in a complaint in Lindenhurst regarding Isobel's behavior. it really was uncalled for and unprovoked. The last job that this woman should be doing is working...

This is my neighborhood gym that I attend weekly.

It’s fairly large, well laid out and well lit, clean, and the staff is friendly and attentive. They always greet you, and can be found cleaning all of the machines and re-racking the weights frequently.

The equipment is generally in good shape, although the cable machines tend to be broken frequently. This is not uncommon at any gym though, and they do get fixed, so at least the owner/management cares enough to do something about it.

Most equipment is plentiful, especially free weights, squat racks, and bench presses. They do lack a few pieces of equipment, such as a straight incline shoulder press, but that can be worked around.

The price of membership is also great, at $15 per month with no contract it’s well worth it. It also helps that the gym is rarely super crowded, which makes wait times for machines very little, if any.

Overall, one of the better gym...