Paddy's Loft — Restaurant in Town of Oyster Bay

Went for dinner last night with friends…. Entered the very small vestibule which was crowded and politely asked if we could get a table for four. Before responding, the owner was very nasty and offensive yelling at us to close the door and get out of the fire lane which apparently was the small area between the door to the bar and another to the dining room. It was difficult to know where to stand as there was four of us and three or four others waiting to be seated. How were we to know it was a fire lane as it was the only place to stand when you walked in! Besides being the entrance and waiting area, it also was the entrance to the bathrooms so overcrowded to say the least!

He yelled GET OUT OF THE FIRE LANE and GO TO THE END OF THE BAR and not so professionally said “why don’t you go to our other restaurant Smuggler Jacks”? The bar was packed with one seat available so we nicely ordered drinks! The owner followed us and was right on our back and basically being a jerk! Needless to say we were talking amongst ourselves about his behavior and he overheard one of our not so nice comments and got up in our face and told us to leave saying they treat their staff with respect! We were respectful of the bartender and she very nicely said I’ll make them drinks but he insisted we leave….The owner was so offensive we began to walk out as he continued to badger us! While leaving he gave us the finger through the window which did not sit well with us! He actually came out of the restaurant and once again got in our face!! If we were different kind of people the situation could have escalated quickly! I am 73 and it all my years have never been treated like that!! The owner gave no thought to the children seated with their parents nor the overcrowded bar area….when escalating the conversation…..he merely should have said he had no tables! As for the fire lane, the place was overcrowded to begin with so in the event of a fire, people would probably have difficulty getting out quickly! Never going back so don’t need to worry. Such a shame when proprietors sink to...

BUYER BEWARE!! Watch out for misleading advertisement. We were excited to try a new restaurant for us. We saw an ad in Newsday for a Price Fixe Dinner - $29. Immediately below was a picture stating "16oz Prime Rib Served with 2 sides, an appetizer and dessert." We asked our server for the Prime Rib Price Fixe Dinner and confirmed with him it was $29. We even showed him the ad when we ordered. He took the order. Food came fast and was delicious. We were shocked that instead of $29 per person, the bill was $115. we did not have drinks or anything extra. How did they get this? When we questioned it, the manager came over and said that is just the advertisement, but the Prime Rib was not part of the Price Fixe. (The statement and picture were on the ad.) The server said he did not hear our question correctly- as it was noisy. While the food was delicious - we did not feel like arguing about the bill and ruining our evening. We still did not see how it would cost $55 per person for the meal, + tax. We paid the bill and tipped the server. The manager was not even sorry that there was a problem and did not say thank you or good night when we left. Sad.

Edit - Thank you for your response. You missed the boat - it was your ad that had misleading information. Why would you have a picture of the steak, and the caption 16 ounce steak, etc. below the Dinner Price Fixe $29, if that was not part of the specific price fixe that was advertised? Considering we did ask the server before ordering, he should have questioned us. The food was delicious. Next time we will know better and make sure the server hears...

Balanced Review of Paddy's Loft

During a recent visit to Paddy's Loft, a restaurant with a reputation for fine food, my group of eight encountered a mix of impressive cooking and some service challenges.

Our evening began with a slight delay. We had a 7:00 PM reservation, but there was no one to greet us until about 7:18pm. After some confusion over where to sit, we were eventually seated in the fireplace room.

Service throughout the evening was slower than expected. Our waitress, while friendly and professional, was unable to attend to us promptly. This was particularly noticeable as other tables, seated after us, received faster service and complimentary bread that our table did not.

It was evident that the restaurant was busy preparing for a large group and seemed short-staffed, which may have contributed to the slower service. However, this did lead to a feeling that our table was not given the same attention as others.

At the end of our meal, there was an unusual request to increase our tip from 10% to 20%, which did not seem in line with the level of service we experienced.

In conclusion, while the food at Paddy's Loft was certainly a highlight and worth returning for, the service inconsistencies were a notable downside. An improvement in service would make future visits more appealing and better aligned with the quality of...