SoBol — Restaurant in Town of Oyster Bay

Have been going to this place for years but sadly today they have lost my business. Never had an issue with the food or service but today was different. I placed an order over the phone for 4 kids bowls half an hour before I had to get it as I had somewhere to go afterwards. I get there and they messed up the order. Instead of 4 kids bowls they were giving me 3 regular and 1 kids. I understand that mistakes happen but I told them this is why I ordered way ahead as I was in a rush. They didn’t care nor were they apologetic they just told me I had to wait so they can remake. Ridiculous. As it is each bowl is expensive. I wanted to pay for what I ordered. Not sure if this has happened to anyone else. Also it would be sad if they did this on purpose at times in hopes the person picking up would end up paying up for more than what they...

I had a very terrible experience in this SoBol. It happed before but today was terrible. I usually go to this Sobol a three or four times a week with my daughter, but today we had a very bad worker. The attention given was terrible and the way the order was delivered was terrible. He practically threw it at me because I gave him a complaint about my order when I only received 5 banana slices when I specifically asked for extra. I think that bothered him and he acted very rudely towards us. I asked him kindly and his reaction was very bad. I would not return to this location because of the attitude and disrespect I was given today. I work in the hospital nearby and that's why I usually go often but I think I'll stop after...

One worker specifically in a bucket hat, made numerous remarks about us coming in at 7:45 (place closes at 8) and how it was inconvenient for us to be there. We were asked to do the dishes in return for him doing his job and making us açaí bowls before they were closed. I felt rushed and was not able to eat my bowl peacefully. Also, at 8 pm on the dot he started to bleach the tables which gave me a head ache as well as a nasty taste in the back of my throat. Along with all this as we left he made a comment that was something along the lines of “if we are going to be friends come before 8” which we did. His tone was very rude and sarcastic. The other two workers were extremely nice and their...