Spiga Bakery — Restaurant in Town of Oyster Bay

Gave this place WAYYY too many chances. They messed up an engagement cake in the past, but the last incident was the last straw.

My sister is pregnant and wanted a cake to be the subject of her reveal. We placed the order ahead via email describing what we wanted and provided photos. The cake itself was to be pink with canoli filling, and the frosting to be pure white on the outside. The day before we were told that the cake could not be pink and they would only be able to do the pink filling. Not nice to say the day before, but fine, we were willing to deal with it.

When we went to pick the cake up, we opened the box to find an ivory cake, even though our email specifically said, not ivory but pure white, and it was decorated with pink and blue spots. We confronted an employee about the cake being incorrect and she referred us to the owner who was nothing but nasty and disrespectful, using profanity and mistreating the customer. We asked him to just meet us halfway in the price since everything was wrong, and he so rudely said he wasn't willing to give us our F*KING money back.

We weren't asking for the entire price back, but to compromise for the mistakes and he continued to use profanity, told us to take all of our F*KING money back, and to never step foot in any of his two locations again. What a way to handle a business. Man is a sad excuse for a business owner, especially when his products aren't the best. We came to this place because it's local, but I assure you making the trip to any other bakery is way worth it. Don't waste your time or money in this place. You wont get what you asked for, and you'll be mistreated. Owner needs a refresher on how to...

Friends of ours bought some cakes from here before and everyone loved them.

Went there for strawberry shortcake. We wanted a large one for my daughters birthday. We pointed at one in displayed that we assumed was strawberry shortcake because it was made with whipped cream and strawberries on top. Never did the girl mention it was filled with only jam in the middle.

Well, we showed up yesterday the day of my daughters party and we didn’t even get that cake. What we wound up getting was a regular plain cake with strawberry jam in the middle. Absolutely nothing special about it for $65. They offered to put strawberries from another cake on it but they already had a different design on it that we never asked for that would have made it look awkward.

They they gave us $13 back. But the cake was awful, I could have gotten better at Bj’s for $20 if I wanted a regular cake.

There is no bakery out there that I know of that doesn’t use fresh strawberries in the middle for a strawberry shortcake. Lesson learned. Careful with placing...

My black friend went in to buy a cake for a co workers birthday. I sent her here. When she arrived there was an older woman behind the counter and she was helping a single customer. The customer completed their purchase and went on their way. My friend said good morning, no answer, she said I’m interested in these cakes, the woman ignored her. A nice Caucasian mom dad and kids walked in. The lady asked what she could get for them. The mom asked if she was planning on helping the women (my friend) standing here waiting patiently who was obviously there before they arrived. The woman acted like a mute. My friend decided to walk out the door and the nice family...