If I could give this place ZERO stars I would. Want to spend $25. for 10 mini melon balls of General Tso Chicken? Want to spend $9 on microwaved gummy & dry old Pork Buns? Or $8 per "Sapporo" draft beer? We don't know what they served us because they won't pour at the table. So who knows what you drank? And BONUS! Either the glasses were dirty or they just happened to smell and feel tacky to the touch. The waiter came to our table twice. Once to take our order and later to bring the check - but only after we asked a different guy in an unironed and dirty shirt for the check. A different guy plopped the 3 mugs of "Sapporo" off - who was he? Another random & disheveled kitchen guy, who wasn't wearing a mask, uniform or apron, delivered plates of food to our table. 4 completely different people, not a single clean shirt. The place has really gone down in quality all around. The food was bad. They're adding excess vegetables to their entrees, the staff is not friendly, their uniforms, if worn, looked unclean and dirty, nothing on their beer menu is available except for you guessed it, "Sapporo" and it's all grossly overpriced. Total spend? $143. $50 for 2 small entrees that are $13-15 and better tasting everywhere else, $24 on 3 warm & watery dirty glass beers, $30 on 2 vastly different flavored "Lemon Drops", assorted appetizers + a reflexive/undeserved 20% tip It was also obvious they packed 6 tables into one section so they'd have to clean less later. I also wish I'd read their recent reviews before agreeing to eat at here. We used to eat here before the pandemic and they must be under new ownership. The reviews definitely reflect it. Do not eat here unless you like throwing your money away on bad...
Read moreEdit 5/11: Full refund of the double charge. Food here is good, and I like how fast their delivery is.
Edit 5/10: Their third party vendor called me to assure me there would be a refund in a few days.
Typically I order online, from their website. The food is decent, the prices are better online with the discount. Never had an issue before Monday 5/1. Monday they double charged me. I figured I would give it a few days to see if it resolved itself. It didn't. Thursday I called to ask them for a refund. Their operations manager assured me that he'd check in on it. I got a phone call back from him in a few minutes where he insisted that their third party company didn't charge me twice. I offered to take a picture of my online statement and send it to him. I took the picture 5/3 at 5:32pm and texted it to his personal cell. I received no answer. This afternoon (5/4), a little before 1pm I asked for an update. He said that I never sent the picture. I forwarded him the same picture I sent yesterday and stated what time I sent it. He apparently can't receive pictures from my phone and offered an email address. I emailed him the picture. He then tells me that his third party vendor insists the transaction is still pending - it has already CLEARED my card account - and that he has forwarded all the appropriate information. As of today, 5/9 over a week later I have called my credit card to dispute the charge and they agree, there was a...
Read moreAwesome everything! We arrived before the main rush and were very lucky to be able to get a table in the main dining room. (We were shopping nearby and heard the restaurant was amazing) The acoustics were warm although there was plenty of conversation going and the chill out background music was perfect. All our tea, soups, appetizers and main dishes were hot when served and had a distinct flavor including the red curry beef and sea bass. Our green tea was wonderful and the ribs delicious. Our daughter is 4 and loves dumplings and noodles so we ordered both. The noodles were tasty and different than most Asian restaurants in the area. I loved the decor and although we came dressed casual it was obvious that we were underdressed but not made to feel that way. Everyone around us seemed in high spirits due to the excellence. The private party room, sushi bar and bar looked enticing and all were busy as well. We didn't order any sushi but I love sushi and would love to taste their take on it! Perfect fancy date night, company outing, or special night out for an occasion worth celebrating. Parking in the LIRR station made it easy and if you are near the LIRR you can take the train and it is literally a...
Read more