Wendy's — Restaurant in Town of Oyster Bay

We went into Wendy's about 10 minutes after opening time and ordered our meals. We went to get our drinks from the machine and got sprayed by the machine. It got all over our hands and even got my white flip flops covered with red syrup. We had to get someone to come over and "fix" the machines which took a good 3-5 mins (you will see why I quoted "fix" later). We then got our food which was your good, basic Wendy's food. There were no ketchup packets on the condiments and straw table so we asked for some for our fries. We then were given a handful of packets from behind the counter by the manager which were all sticky. After eating for a bit, I was thirsty so then I took a sip of my cherry flavored coke to get something that tasted watered down (almost like sparkling water with a hint of coke). I assumed since the machine was broken before that the syrup must be the problem. So, after eating I went back to the machine to refill for the car ride. I poured regular coke into my cup. After we left, I took a sip to taste something resembling vitamin water. This was the worst experience I've had with Wendy's making this a one star for me. The food was good and the staff seemed ok but the inconveniences defently...

Definitely a very poor experience. Visited this location today and was literally being discouraged by my daughter as we turned into the parking lot drive thru.. she explained that a few years ago her order was literally tossed out the drive thru at her instead of being handed to her. Even though she was very upset about it she didn’t make a big deal about it ; she just knew she was never spending her money at this location ever again. I decided to visit anyway thinking maybe this time would be better but to my surprise it wasn’t. The young lady taking my order was very rude and disrespectful very nonchalant and dismissive and answered back with WHAT!! at my questions asked Instead of saying can you repeat that or excuse me. When you work in any establishment that deals with the public common curtesy is a must. If you don’t like what you do for a living then clearly it’s time for a career change. Always show up to work and give your best; or just don’t show up at all. Especially when you’re dealing with the public. Everyone is going through something just don’t take whatever you’re going through on others. We are human beings and we need to be nicer...

Usually employed by younger individuals who don't really care about your order. Especially when you ask for something specific on your sandwich or something specific to be taken off your sandwich. They are just zombies clicking into a computer without actually listening to you. The younger employees sound miserable all the time. But then again, I would be miserable too if I had to work at Wendy's. But someone has to pay the bills right? How hard is it to put extra pickles on a sandwich especially when I repeated it multiple times and it was repeated back to me by a young man behind the register. Then he forgot to give me my change and I had to end the parking and going inside and getting my $5 worth of change that was not given to me by this young man. Pickles make the sandwich so much better and I was severely disappointed. This is quite a long review for Wendy's but sometimes an experience rubs you the wrong way and you just need to vent, you know??? Just a handful of pickles.... How...