Riki's Family Restaurant — Restaurant in Town of Perinton

Our last experience was terrible!! I usually am very understanding towards waiters and waitresses in most circumstances because I myself was a waitress for many years. However, this was a situation that I was unable to tolerate the incompetence of our waitress. Firstly, we were sat at the same time as another couple. No problem there. Understandable they are busy. Waited several minutes and finally she came over to ask us what we wanted to drink. We ordered our drinks and then as she was walking away my husband asked about menus. She said oh you want menus? I'm thinking uh...yeah...of course. She came back around saying she was still waiting on menus. Finally we got our menus and ordered. As she was leaving I asked if I could have a water as well as my husband. She said oh yeah I forgot the water. I had received my coffee but it took forever for him to get a glass of water. To be fair, when she brought the water she did apologize. Then more waiting began. Our patience was wearing thin. The couple that sat at the same time as us ate and left. Other couples left their booths and new people came in. All getting their food. She passed by and I asked if our food was coming out. She said yeah you still wanted it well done right ? I said yes but thinking are you kidding me! It does not take that long to cook an omelet a little longer. At last we got our food. As we are eating my husband cuts into his omelet to find mushrooms. He's allergic to mushrooms. That was the final straw! I called the manager over and told him everything. He wanted to get us new ones and it was going to be on the house. I said absolutely not! We are leaving! We will never return. Sometimes, places don't deserve a...

Maybe my favorite diner in all of Rochester. I have never had to wait for a table, whether it is for two or ten. You may think that is because the place is no good but in reality it always seems like there is just one space left that is big enough for your group. I have never been in this place without it being at 90% capacity or fuller. The food comes out quick and the portions are very generous for the price. I love the breakfast special with a substitute of french toast instead of pancakes. I could eat here for breakfast, lunch, and dinner. They are one of the very few places I have ever been that does every meal with excellence. Some places only focus on one time of day, but at Riki's you can come in anytime and know you are getting...

I haven't been back to Riki's Family Restaurant since their remodel, but I can guess that it's better than ever now! The restaurant is located right on the main strip in Fairport, New York and beloved by locals. I remember always receiving delicious and hot meals quickly! Riki's Family Restaurant is also very accommodating and respectful to all patrons. I worked for many years at BOCES in the Special Education department and we would bring our students to Riki's for community based outings. All the staff was super welcoming and patient with our students as they practiced their pro social skills in the community. Riki's Family Restaurant is an absolute treasure and a must for a fantastic Fairport...