Potsdam Little Italy — Restaurant in Town of Potsdam

Went shopping today and We opted to go to Little Italy for supper.. Not a good night .. Little Italy is generally very very very good but tonight must have been an off night. I ordered deep fried mushrooms and ranch dressing OMG were they ever hot so i cut into them so they would cool down .. Delicious but i could not chew the mushrooms very rubbery ... I was not happy so i left them alone . Terry had about three himself and well needless to say i was right "RUBBERY " must have been a fluke !! I ordered a steak and cheese wrap and garlic knot rolls. Now Little Italy makes the best besides Italian Affair !!! I asked for warmed olive oil with crushed garlic so i could dip pieces of the roll in it .. The waitress said they dont do that .. I knew they did for i had had it that way several times prior. The garlic knot rolls were cold and it was to bad to for i like them very warm ... Terry did not care for them he preferred Italian Affairs garlic knot rolls.. I had to agree although Little Italy has good rolls but to night had to be a fluke... My steak and cheese wrap came and oh my was it hot !!! The wrap was so doughy i could hardly stand it !! I could not eat it for it was so doughy and i know this had to have been a fluke for i have eaten there and bragged of all the delicious mouth watering treats... Terry had a sub i cant remember what kind but he had a ton of mayo I swear it was a fluke !!! Janelle ordered spaghetti with meat sauce and one meat ball ! It smelled delicious !! Terry cut it up for her and i went to sit with her and help her along .. The spaghetti was cold to my amazement and the meat sauce was less than luke warm !!! I am telling you it had to be a fluke !!! There was a jar on the counter asking for tips for the cook .. We tipped the waitress for she was so apologetic ... I bet that was a fluke as well but for 37.00 who knew flukes...

Hit or miss with this place especially when the owner isn't present. Seems like the employees give you below standard food when he isn't there. I ordered 2 orders of wings for take out and of course they are burnt. I won't even ask for a refund. Just a few days ago the employees gave me a hard time with giving me the blue cheese that I paid for. Luckily since the owner was there he didn't give me a hard time with the extra blue cheese. See the pattern? As I said before, I only receive good service when the owner is present. I won’t give any more chances and have decided to order food only when the owner is there. I was going to give a 1 star rating but I realized, I don't want to fault the establishment for the bad service of a few Incompetent rude workers.

Update: I didn’t publicly post the review above because I wanted to give this place one more chance. It’s really disturbing that these workers are making such a fuss over blue cheese😂it’s comical. So I ordered another 12 piece and 6 piece bone in wings today 08/23/24 and ofc they are burnt . They remembered to put the one EXTRA blue cheese in the bag that I PAID FOR but forgot to put the two blue cheeses that are complimentary with each set of wings?? It’s as if they are intentionally sabotaging my order. It’s okay. I still won’t fault the owner but the workers are quite inadequate as usual. They insinuated that me and my partner are the blue cheese bandits. 😂 As if stealing 0.70 cent worth of blue cheese is worth the hassle. We are willing to pay extra for it. I don’t know if the workers are intentionally not putting the blue cheese in the bag because they are upset. I don’t get the problem but as I said before the owner is reasonable, the workers...

UPDATE 08/29/2025 RIBEYE PHILLY CHEESESTEAK 🫨💓🔥 I just spent around 5 months in and around Philly this past year, have eaten more Cheesesteaks than I'd like to admit, and this is the most legit one I've seen in Northern New York!

Most people think that a legit Cheesesteak comes standard with Peppers and or Mushrooms and that could not be further from the truth.

100% ! Highly Recommend trying this Cheesesteak as is and let it blow your mind!

UPDATE 07/16/2025 OKAY! within the past few months the owner changed the dough recipe on their pizza and it is awesome! It's crispy and light. The ratios have definitely been dialed in. Also they have Cup & Char Pepperoni which is delicious. My absolute favorite is the Margherita Pizza cooked Well Done. Look at the photos! So good!

UPDATE 03/14/2025 I lived in Utica, NY (Home of Chicken Riggies) for around 3 years of my life and I can say with confidence these are the best in all of Northern New York that I've had thus far and that includes Watertown.

ORIGINAL REVIEW: I've been coming here on and off for years and in the past there were times I had minor issues. Within the past 6 months I've been here a bunch and every single time I've had excellent food and service! The Garlic Parm Wings and Homemade Blue Cheese Dressing are by far my favorite items on the menu. I really do enjoy a nice well done Cheese Pizza from here as well. If you had a poor experience here in the past give them another shot like I did. I explain to them what I want and how I want it and they give me exactly...