Hey Guys! Ok so today while is was working I got really hungry and said I Will try out The Red Hook Diner Restaurant. This was my first time in the diner. First impression as I walked in was Big and roomy. The host/manger or the old women at the register after finding out that is was her for dine-in pointed and said sit by the window. Her hospitality is very lacking in the sense that I sat by the wrong window table so she came over and and pointed at me and motioned with another point to move to a different table. It was a bit on the rude side. I would have much rather been walked to the table then pointed to. If you are the manger have some respect for the people that come in and make it so that you have a business. When I was seat a very nice tall young lady came right over to see if I had wanted any thing to drink and when she brought me my coffee she said my server would be over in a minute to take my order. Finally my server Grace came to take my order. I ordered the spinach pie it came with soup and a Greek salad which I did sub out for a regular salad and I had the pasta and chicken soup. Soup was great and the spinach pie was ok the spinach tasted like it was frozen. I was not the best spinach pie I have eaten but it wasn't the worst either. When Grace brought me my soup she did not come back till my entrée was out to see if everything was good. After my meal came she only checked on my once she did not come back again. I have to say as a server Grace is not very attentive when it comes to her tables. I really wanted another cup of coffee and Grace kept ignoring my table so I got the attention another waitress to bring me more coffee. When I asked the waitress her name she said that her name was Rose. " I said Rose are you new and (she said yes). I then told Rose that I had been in the hospitality industry for quite some time and that she was an amazing waitress. The other two servers need to take lesson on from their newbie Rose. Not only is Rose very attentive with all of her tables but also manages to stock and fill and clean. In my book Rose is the best waitress that restaurant has. I give Rose 5 stars because she definitely rose to the occasion. Over all I was not a bad experience it was not the best but it also was not the worst. The diner is very clean the bust boy break the butts to keep it clean. The only server I saw breaking their butt for the customers to make sure they had everything they needed was Rose. The only other negative thing I have to say is that the price are a bit high priced and my receipt didn't match the prices in the menu $2.69 is a lot of money for coffee and mediocre coffee at that. I would like to come back and try them for breakfast next. I did find out from the manger that you can order anything to go such as even the specials. Thank you Rose for making my experience amazing. The only reason I am giving a 4 star is because of the lack of serves I did not receive from Grace.
As always have fun with what your doing and keep it Real Thank You The...
Read moreI am writing this while sitting at the Eveready Diner 20 minutes away from this diner. I will start off by saying that I've eating here a handful of times and the food has been all right, so this review is not based on food. My partner has a chronic eye condition that, among other things causes him to have a sensitivity to lights, so to combat that he wears special sunglasses in any well lit area. I was seated first while he went to the bathroom, upon coming out he was looking for me. I was in the booth to the right of the restrooms as he was looking to the left. A waitress from behind the counter pointed him in my direction, then as she was walking away says, "Maybe if you take your sunglasses off you'd see." None of the other wait staff acknowledged her, so she turned to the manager who was sitting at the counter and said, "Hey did you hear what I said, he was looking for his friend and I said if he'd take his sunglasses off he'll see. I mean like really?!" The two shared a chuckle and at that point my partner and I got up and left. As we were leaving I told the manager to have a good night. Upon getting to the car I felt the need to talk to the manager because I feel he did not understand why we left, which he didn't. When I went back the manager was outside having a cigarette. I approached him and told him what had happened and why this upset us (explaining the eye condition.) He proceeded to tell me that the waitress has a "big mouth" and that after he finished his cigarette he would talk to her. Being a chef for the past 6 years and a waiter for 3 years prior I would have put customers before a cigarette, but that's just me. He then told me that the next time we come in to ask for him and he would wait on us personally, which shouldn't have to be the solution. I should be able to go any restaurant and not have waitstaff make smart aleck comments, and then boasting about it like a grade school bully. Fortunately I will never have to ask him to wait on us, when I want to go to a diner and the Historic Diner down the street is closed I'm going to make the trek to the Eveready Diner. To quote the 'big mouth' waitress, "I mean...
Read more4 of us and have been here before. We suspected new staff behind the scenes, not sure.1 egg sandwich, cheese,sausage patty. Terrible ,hung off the roll like purposely, cheese, patty had to be pre cooked.sides were hard and dry, cheese was we think individual wrapped slices, so it's a rubbery cheese . 2. Eggs,bacon,home fries.Couldn't eat the slop home fries.brown ridden grease ,mushy a few chunks and pretty sure that we're left over from yesterday. 3.scrambled eggs,toast,sausage. Scrambled eggs were the minimal, like one egg,dry as a bone,questioned the sausage patty ,the waitress said it was a chicken patty ....BUT .HE SAID IT IS NOT SAUSAGE.. She said well it's sausage ..hmmm ,and his toast dry and cracking all apart . 4.BLT ON TOAST.. So this weisenhimer in the kitchen used a bunch of CHUNKS of bacon with lettuce which was obviously the first leaf that should have been thrown away .The toast,well the minute the toothpick was removed it all fell apart. Dry and old. ,,,,,, BEST FOR LAST . WE watched coffee guy with all his carafe adding the used coffee and adding it to the a half used one ,no fresh coffee.It WAS AWFUL AND MIGHT HAVE BEEN REHEATED FROM YESTERDAY. We saw a dark skinned guy walking around looking at the customers tables plates as they were being removed .Yes and there was food left on the plates.. FOR us whoever is there or in the kitchen is terrible .To think people won't know whether they get fresh food is STUPID,CHEAP LOW AND GUARE TEED TO SINK YOURSELVES. Whoever is in that kitchen handling the food is horrendous..We...
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