9W Diner — Restaurant in Town of Saugerties

First time at this diner and it was an overall pleasant experience. The food was well above average as far as diner food goes. The staff was very pleasant and accommodating. The ambiance and decor are a bit unique in contrast to the "traditional" diner, with dark floors and low, yet warm lighting, the large square bar seemed awkward as it was centered in the dining room, I personally didn't care for that set-up but that's just my opinion. There were only 2 minor issues I can think of, and they are quite minor but as this is a critique of the experience I shall share. The first minor issue I had was upon entering the diner I noticed all of the tables, and of course the mammoth square bar, lol, but it was what I didn't notice that slightly saddened me and subtracted a small fraction of a percentage point away from my diner experience, and that is that there are no booths in this diner, mind boggling!! My first time ever in a diner that had no both seating available for their patrons. Ok, so square bar, and lack of preferred seating arrangements aside my final " minor issue" was with the menu. I ordered french toast, cooked perfectly and delicious, I might add, but the menu stated that my order would come with 3 pieces of french toast ( other sides as well, but non pertaining to this slight gripe) when my order was served by the extremely friendly and wonderfully pleasant waitress I noticed that there was indeed 3 pieces of french toast, emphasis required on pieces btw. It was actually one and a half pieces of french toast, 3 halves to be clear lol, not a big deal by any means , actually found it comical and garnered a few laughs and the 3 minutes of rather funny conversation with my date about my stack of 3 pieces of french toast, definitely softened the blow. Lol. Overall, this was a nice place, with great people, and good attitudes and the food was better than most diners. I would recommend checking it out, I plan to...

I had a good experience. Service and staff were friendly and inviting. Seating and atmosphere were comfortable, a touch romantic for an afternoon breakfast alone, but still pleasant. Coffee was fresh and not excessively bitter, and the food was cooked to perfection. I suppose it might make you wonder, "why 4 stars?" The reason is because despite all of this things, the food was boring. While the plating and texture were something of a knowledgeable and experienced chef, the flavor made me feel as though they were afraid to take any risk. I worried for a moment that I was only having covid symptoms but the bold flavor of the coffee reassured me. I had specifically chosen an omelet with chorizo, as well as French toast because I knew that they typically have happy pops of vibrant flavor. It just fell kind of flat, like maybe the chef was preparing a meal for someone too old to handle complex notes of spice. I would love to eventually come back, have a better meal, and make this a 5 star review but I just seek a little more ambition from the kitchen. Thank you for having me. I'll...

I write this review as I sit in Michael's Diner in Kingston. After many visits (at least 12) to this establishment I have finally made today my last visit. I have always received my order incorrectly. However, I always over looked it as I never wanted to cause an issue for the waitress. Today was different. Today we were totally disrespected. My party of two were sat down and handed menus. We immediately folded our menus as we knew what we wanted.(again here many times) we waited about 5 minutes and a table of four was sat literally on top of us. Another 5 mins go by and the waitress goes to the party of four and takes their order. Leaving us with our menus still folded on the table. When I confronted the waitress and manager ( while walking out) I was told "no that didn't happen" and my waitress was on her way. Again total disrespect. Not only did you treat me like a second class citizen... You think I am a idiot when you tell me no that didn't happen. Never again would I visit this poor excuse...