Burger King — Restaurant in Town of Smithtown

This place never gets their hours of operation correct. Google says they are open till 2am, but I’m pretty sure they close at 12am. I drove 20 minutes to get here the other night (I checked the store hours before heading there) it was already 1:15am… all the lights are on and it appears open, but it’s very much closed. Not a single car in the parking lot, and no one inside. I wasted my time driving here. I was going to get paid $44 for the order and ended up getting $0 because they were closed. Note to store: fix your info on google… don’t allow Uber/DoorDash orders to go through your system after the stores closed… I’ve submitted the photo with your CORRECT hours to google but they don’t change it. It says your store verified your hours a week ago, and they are still wrong. Either you refuse to post the correct hours for some reason, or your employees are supposed to be working but...

Over charged me for my meal like crazy. I ordered a whopper jr duo deal which is supposed to be $5 for any two variations of Whopper Juniors. I added a fry and a drink and somehow my total came out to $15.64. I only got the 2 burgers and a medium fry and drink. then they stood there and tried to embarrass me in front of other customers saying that I was wrong and I absolutely was not. The girl who took my order clearly did not understand what I was saying, and did not ring my meal up properly. I was charged $6 two separate times for a Duo deal and then they still charged me for the cheese and bacon on both Whopper jrs and didn't charge me for the drink or fries at all. So I paid for two Whopper Jr duos when I should have only paid for one plus a...

This location hires completely unprofessional workers. The reason for this review is hopefully it brings attention to the people that are in charge.

When you make a simple, basic mistake, own it! This location failed to build my basic chicken sandwich correctly, not the end of the world, however, when I went around to bring it to their attention so they could correct it, the lady opened the window and was like "what the heck do you want?" After I told her they failed to build my sandwich correctly, she got all upset as if I was the one that made the mistake. When she brought a corrected version back I asked if it's good now. The lady gave me a nasty attitude instead of apologizing for the...