Coco Bistro Kitchen & Lounge — Restaurant in Town of Smithtown

Omg!!!! I truely love this place.Only thing I would like to encourage is their gandules rice ( that night perhaps) it was not to ethic real gandules.. That day we went it was for my brother' s B-day and let this food guru tell you something. It's a gem and DIAMOND in the middle of Jericho turnpike close to the Smithtown's Bull. First the elegance and opulence of Cafe Havana is heavenly and exquisite. OMG!!! I went to Heaven and had to come back to earth to be craving this heaveniess.!!!! We walked in and were greeted by two great Hostesses!! They were so eager in making sure we were attend to. Thank you for making us feel so special and going extra. You did not even know it was my Brother' s birthday.Thank you!!! Anyway, we were sitting in elegance and bathed in royalty. Our fabolous waitress Marisa or Clarassia, please forgive me if I'm prounanced your name incorrectly. One causality due masking wear but mask wearing is key in keeping all of us safe. Well, she was sooooo attentive to us. I promise myself that the next and everytime I go there I definitely would LOVE to be waited by Marissa/ Clarissa!!!! Your attentiveness is extraordinary! An Angel from above. Thank you so much and cannot wait see you again!!! You are exceptional person. Omg the food with the exception which was stated before FABOLOUS. I cannot wait to go again!!! Cafe Havana has all the charm of actually being in Romantic Cuba. I wanted more great food...I wanted to learn from the chef, his dishes and greatness...Wow!!! I had my doobie bag for breakfast!!! Everything still tasted amazing and fresh..OMG!!!! I almost forgot the passion fruit and pineapple mojtos!!!!! What a fantastic drinks!!!!! I was definitely feeling the tropical in those mojtos...So FABOLOUS!!!! Lord, thank you for giving us a little bit of grace and hope with Cafe Havana!!!!. Can I have all them wait on me like everyday? I'm coming again and again, probably as long guys are open I will be your everlasting patron. One more thing, everyone need to try their guava cheesecake!!!!!!!!!! If you go for drinks, breakfast, brunch, lunch and dinner make sure you have that cheese cake!!!! Cafe Havana you are a HEAVEN in a time of uncertainty. A ROCK, A DIAMOND!!!!!!!!! Thank you for making my brother and myself feel...

We had a party of 14 for a birthday dinner – had to sign a contract with a 2 hr. maximum table stay – my niece is a prominent attorney and could not believe the terms and conditions of this silly contract. So 1 and ½ hours after putting the order and barely receiving water, she advised the manager they breached the contract and the 2hr term limit is null and void and we were STARVING. The food finally came in the “kid “potions for adult’s size. For those in the know you will be VERY disappointed - Nothing about the grub here resembles Cuban cuisine - it’s a hodgepodge of Spanish/Mexican whatever they can mix together – phony fusion maybe – a real pity cause true Cuban cuisine will knock you out! For those looking to pick up women it might suffice like any of the other hundred other overpriced bar/pickup joint. . It is insanely expensive for what it offers, my wife ordered paella without squid and asked for more shrimp instead so they took out the squid and said “we can’t do substitutions” - so Einstein put the squid on a side dish – someone at the table will eat it.these are kids i high school.. Everything in this joint smells of greed and unprofessionalism – they are nickel and dimers – they shoved valet parking down your throat when the lot was empty, were going to charge nearly $30 to cut a birthday cake, they served watered down Mojitos for $14, the portions of everything from the appetizers to the entree were mediocre at best and the size of your fist. The place is ridiculously loud, the waiter moved like he was on major antidepressants, there only one restroom unless you negotiate the long stairs to the lower level – a disaster and total waste of time and money – there are a hundred better choices – I promise –...

My review is based strictly on my dealing with staff and trying to book a small party of 15 people. Not on the food or a in person resteraunt experience. I called twice and received the same information from seperate staff stating if their lounge (private area) which is currently under renovation was opened by my party date, I could host the party there. After the second call, I decided to call back and ask if I could book the space to ensure it was mine if it were to be complete. The gentleman I spoke to understood why I wanted the reservation even though there was a chance the space may not be competed. He took all my information, time of the party, number of people and type. I verified that I could hang some decorations and he assured me I could. He told me to check back a week before the event to make sure the space was completed. Not less than one or two days later I got a call from their "event coordinator" who also said she was the manager. She told me they could NOT host the party and I could not use the lounge. She said they were short staffed and if the lounge was open, they wouldn't be able to use it for my party anyway. She said they could let me have a reservation in the regular dining room. I explained we have 7 children going and we need a private space. She again told me they were short staffed and she couldn't help me. She said she spoke to the gentleman I spoke to and there must have been a "miscommunication", which there was not. I am extremely upset that their staff obviously doesn't know what they are doing and guaranteed me a space for the party if renovations were complete then reneged a...