Food was so bad. I literally got a bad stomach ache Atmosohere very much if you aren't a regular, you're treated like third rate citizen. I went there for 20 years it was great! I would not recommend it if you want to be treated well. And if the owner wants to know why this is happening, go there yourself and order food, you're rushed out the door for the next people. This is not the way to be in the hospitality industry. Its a joke how all the people complain but don't have the guts to tell the lady who acts like she's the owner. Terrible attitude. Plus everyone agrees its just a place to go and be seen. Its not the way it use to be. Very sad and disappointing. Maybe if they get friendlier front people and new youthful bartenders I would give them another chance. For now I stay home or get Chinese don't need to be stressed out in that noise unfriendly atmosphere. Worse service rush and get out. Then they purposely drop water on you and make it its an accident and don't even get you towels.
The lady who sits you down is very unaccmodating, abrupt and rude . Makes you feel like you're not welcomed. The place has changed. If your steak is not cooked properly, dont bother to ask for it to be redone. They take it off the check and make you wait one hour for something else. Phoney atmosphere. Its all about who you are and how you tip. I would say go to a finer classier place like east Hampton grill where they love your business and are genuinely concerned about your satisfaction. Oh I forgot ......don't bother getting Harry's salad. Its a rip off. Especially if you share it. They give you less and nothing in the bowl. One bacon bit, hundred onions a tiny piece of tomatoe, a smelly piece of shrimp sliced in half and no dressing. It was very very disappointing. Main reason I went there for that salad.
May Bobby rest in peace and never know how terrible his place has gotten. Too bad the wanna bees keep it in business . Yes they do a lot of business, but it's the wanna be's and pretentious people. The bar tenders are only nice to the regulars and they're short tempered and very unapproachable. Just like when you walk in you're looked at up and down. Nasty place. Go somewhere else even burger King you get much...
   Read moreDO NOT EAT HERE! I've been coming to the Hamptons for years but had never tried the famous Bobby Van's that I pass each time I drive out. We (party of 3) decided to give it a try. BIG MISTAKE. After being seated promptly we waited about 15 minutes for our server who only arrived after one of us got up and went to the host stand and complained. We had waited so long...now going on 20 minutes that we gave our entire order drinks and all on the first visit. The menu looked good despite the steaks being over $50. We all ordered cocktails, a first course and fish for our main. The overall food quality is POOR, served at room temperature with no flavor. The caesar salad is basically the same as the $1.99 slop you would get at a airport Applebee's except at Bobby Van's it's 16x the price. Before we could even finish our tiny first course a waiter from the kitchen shows up with our 3 mains. They just sat it all on the table while we finished but not before holding an auction asking us who ordered what. By now we were used to this kind of service because they did the same thing with our drinks and our first course. We each remarked that the food was cold and had no flavor. We asked our waiter for more bread that only showed up after flagging down the busboy. Our water glasses remained empty the entire dinner. I was unable to finish my salmon because it was cold, fishy and undercooked. The only time we saw our waiter from the time our order was taken was when he dropped the $237 check. As we left I shared my feedback with the hostess and what seemed like the manager. They were insensitive and uninterested offering a cool "sorry" followed by what seemed like a eye-roll. I was so embarrassed since I suggested this place to my friends. Long story short, if you're hungry after a long drive from NYC and looking for dinner, stop at the McDonald's in Manorville for quality meats and service...
   Read moreAll in all, the service from our lovely server, Robert was great he earned the stars). He did a wonderful job being attentive and giving us everything we needed during our meal. My qualm is that the appetizers, the baked clams ($18) and carpaccio ($18) were subpar. I had expected more flavor and attention to detail. The baked clams were burnt and mixed together as if the clam meat wasn’t a comprehensive part of the dish. For my entree, the surf and turf (lobster tail[$68]) was over-cooked and not well presented. The Filet was charred on the outside and over cooked on the inside, dry but seasoned well. At the end of our meal, our bill was presented with a surcharge for using credit card with no ATM available in the restaurant. I understood our server was not to blame for this but as a customer paying for a nice meal, I did not expect to see this surcharge. As a regular patron in New York City restaurants, this surcharge came as a surprise considering the pamphlets presented after questioning about general business law 518 regarding the surcharge. Overall I was disappointed by the cuisine but thankful for the...
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