McDonald's — Restaurant in Town of Tupper Lake

Ordered food and was waiting outside to pick it up and the lady that brought the food out was really rude so we told her not to be so miserable and she said don’t worry she put “something special” in our food for us complaining about the horrible customer service..so I followed her back in and asked for my money back. I didn’t even open the bag and the manager refused to refund money so the food was left there AND the manager had the nerve to say “ don’t worry we put something special in everyone’s food.” Clearly it was spit in or contaminated and they literally told me that themselves.. The cops were involved and also asked them to just refund the money with the manager saying “I don’t have to”. The cops advised me to call corporate so after calling them they said it was a privately owned McDonalds and they would reach out to me, owner sent me a letter saying they will look into it, thanks. Haven’t heard anything more. Pretty unprofessional and down right disturbing. I wouldn’t recommend anyone...

I placed a mobile order that included 2 pies. When I got to the first window, the employee told me it would be a ten minute wait for the pie to heat up and asked if I still wanted to get it. I asked if I could just get it cold, she asked someone in the back, then said yes.

I get to the second window, saw them preparing my food inside then an employee asked me to pull up to the curb and said they would bring it out when it was ready.

I pulled up, watched about 6 or 7 cars get served and leave, then finally about 12 minutes later they brought out my food. The pies I had been expecting to be cold were instead piping hot.

I don't know why I couldn't end up just getting the cold pies and getting out of there quickly but apparently hot pies are more important than...

I didn’t think McDonalds could get worse than Lake Placid’s but the manager here has definitely stole that title for the establishment he’s in charge of! First of all, the posted closing hours are 10pm on the door. We showed up at 845 and this guy’s attitudes was outrageous. Made it clear they were closing in 15 minutes and locked the doors and at one point made a very rude comment, “go outside your not coming back in”. Storming around in a very aggressive manner with very angry look upon his face. Very unprofessional and very rude! He should be fired before his attitude causes a serious issue here. Corporate will be notified. He needs anger management for sure! The 1 star is for the other polite employees whom I feel very sad for having to work...