I have never been so disrespected in my life. I came.on the drive through, no line and it looked abandoned, about 4 pm on a weekday. Haven't been to KFC in possibly more than a year. I roll up and the server asked, with attitude, "What can I get for you?" I was hungry, so maybe I took it wrong. I reply, "I need a moment to if that's ok." He replies and I could almost hear the pursed lips, "that would be perfectly fine." He over enunciated almost every word. I replied in a most calm tone, oh no thank you and that he should consider another job because his customer service was terrible. As I drove away, he stuck his head out the window and began to throw insults that I'm super rude and nasty. Really! I was holding back because my son was in the car. As we waited to enter traffic, another associate came out of the store and began walking towards me. I stopped the car and waited for what would happen, I looked out my window and he hurried back in. Not one, but two aggressive workers. I'm waiting on the news that these associates go off on the wrong person. Sad how low the standards have...
   Read moreOrder 2 breasts, 2 biscuits, and a chicken wrap. Was given a wrap with a pickle and a piece of chicken tender and 2 thighs. Had to wait outside drive thru for someone to see me because I didnât get biscuits and itâs one way parking lot. Finally got biscuits. Took a pic of the jenky âwrapâ? And 2 thighs. Didnât see till I got home and the manager âwho proceeded to tell me her customer service was awesome and has lots of pins on her hat that say she give great customer service â is aggressively giving me a hard time about a refund.. I live an hour a way and cannot come back in with receipt âbecause they didnât give me a receipt â Manager says.. we always give a receipt, I said not this time. She said they always do.. Any chance they forgot receipt when I got my messed up order?? Never again⌠PS.. whomever owns that Llc might want to check out the service they give that...
   Read moreHello, I just wanted everyone to know that the location in Vestal, NY is the absolute worst. My mom waited over an hour for food last night then was told they messed it up and were remaking it. I understand being short staffed but there is absolutely no reason why after almost 2 hours, the food wasnât ready. The person working then told her to come back tomorrow for the order. At the very least, when it was âmessed upâ someone shouldâve notified her and that they were working on the right order. That was absolutely ridiculous and uncalled for. I know how much food can be made in 2 hours. It doesnât take that long to make 2 pot pies and some chicken tenders. Weâve had nothing but problems with this location but we still tried to give them the benefit of the doubt. However, after last night, we will no longer be getting food from...
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