Red Chili Restaurant (Binghamton) — Restaurant in Town of Vestal

My wife and I were running errands and we had just left the Chase Bank . It was a Saturday afternoon and we began feeling very hungry since our last meal was breakfast. At first we were going to go to Five Guy's but we wanted a high quality meal instead. Thus we decided on Red Chili which we have purchased take from previously. Red Chili is a good local and non-chain restaurant located in the U Club Binghamton Plaza of Vestal. Red Chili is an well decorated, casual, and cozy authentic Chinese Restaurant with great food and drinks. They have a simple but vast menu that boast meats, seafood, and vegetables Chinese dishes with something for everyone. You can have a delicious and fresh meal coupled with warm, friendly, and very attentive customer service. The establishment is a really popular place with the locals and it is definitely a "Refreshing Change from the Chains!" It can get very busy in there so arrive early and you won't be disappointed.

Upon entering, we were immediately greeted by the host and manager whom directed us to a comfortable booth. She was very friendly, pleasant, professional, and had a genuine smile. She provided us with menus and water and asked if we liked to order any other beverages. The table and seating was comfortable and very organized. The facility has a lot of cool decorations and clean restrooms.

All of the team members at Red Chili smiled and were very welcoming. For our lunch entrees, my wife ordered Chicken with Broccoli and I ordered Chicken with Extra Mixed Vegetables Spicy. Everything was absolutely delicious, hot, as well as prepared and cooked to perfection. Both entrees were very tasty and not salty. In short, the great food and awesome customer service made for an awesome dinning experience! We will definitely be returning to try some of their other appetizers, entrees, specials,...

Interior decor was really nice. At the time we were there all workers was friendly. I went here with high expectations based on great reviews. Turned out truly disappointed. My husband only got Peking duck bao bun that barely duck insie not even a slice. I had dan dan noodles (pork) both food came out very fast from the time I told the lady til the time brought up to our table like literally less than 5mins. My noodle was good if they didn’t use tons of peppercorn to the sauce. I can’t even eat it I had like 3 times grab from chopsticks and I can’t continue eat them. I didn’t eat even half of the bowl the spicines in my mouth and my throat like not enjoyable. The lady saw my bowl she told about what they used on the sauce (peppercorn) at first I didn’t know what in the heaven they used. I really wish they have some of descriptions on the menu so people will aware about it, they only put name and picture of the dish. But the lady tried to make it right for me, she offered me to get something else sounds she wanted to make sure I didn’t leave with empty stomach so I told her I can just have small fried rice she brought me small bowl vegetable fried rice (see picture) without extra charge. Also the taro milk tea wasn’t made fresh. I did very small and little iced so i believe most of the iced has been melted and they might’ve keep it in fridge, because the tapioca even felt little...

A beautifully decorated restaurant that serves you tasty authentic Chinese food in an artful presentation that unfortunately suffers from mediocre customer service.

I walked in and was seated immediately but the host was so cold and miserable in her demeanor. I was given a menu, she said nothing and went back to the hostess stand.

The restaurant was pretty dead at the time, it was just 3 parties in the restaurant including me. It took a few minutes for my server to get to me. The wait was long enough that I decided I was going to eat elsewhere but before I could get up, my server finally made it over to me.

She was equally as cold and miserable as the hostess. She sits my water on the table and says "Ready to order?" in a serious tone. I feel like I'm bothering these people at this point.

Order my food which came out sizzling hot quick. Food was delicious served in reasonable portions. A bit pricey but worth it. My order came to $42, $52 with a tip.

When I walked in, I had this place at 2 stars based off the cold demeanor of the employees. My food was delivered quickly and it was quite delicious so it bumped up my review to 3 stars.

Everyone has bad days so I'm going to give this place the benefit of the doubt and leave a final score of 4 stars.

This place would easily be 5 stars if the employees were more friendly...