Pizza Express Florida New York — Restaurant in Town of Warwick

DASHERS BE AWARE:

As a Doordasher, I tend to pick up orders from around the area. As for pizza joints, Pizza Express is among the worst! I've been patient for too long in regards to the lack of customer care and service. Door Dash orders are paid in full and ought to be completed in a timely manner. True, I know sometimes Door Dash gives restaurants and Dashers different finish times. Yet, when I ask the manager (and I presume the store owner) for an ETA I'm always given the same thing: I don't know, there's no telling how long it'll take. For this order it was a panini and wrap. Two simple items that should've been easier to give an estimated time to tell my doordash customer. To be honest, for all of the time I'm here, I can tell that this establishment is not LGBTQIA friendly. Clearly, by how I'm treated each time I come in for a Door Dash order. If that's the care they give to their customers, then I'd hate to find out the type of care they...

This was the first time I ordered a 16” pizza from them even though I’m not a fan. I came to pick up the pizza, the guy working in the kitchen came to me and asked what I ordered, seriously I didn’t know what was the name for the pizza, like I said I’m not a pizza fan, even I do order a pizza, I only go with plain ones or with pepperoni, so I told him my order was a 16” pizza and what the toppings were on there, then he went a little impatient and whining a little. I was a little shocked cause I never got treated like this before. I don’t care what a day he had, crazy or busy but that’s not how he should treat his customers. Despite for this unpleasant experience, their foods are not bad in this...

I'd been ordering for several years and the pizza was consistently good. We cater parties several times a year at the business I work at down the road as well. Yesterday I ordered a 1/2 pepperoni pie and picked it up. It had a minimal amount of pepperoni on it and tasted like it was re-cooked from the previous day. I called the next day and the "manager" wanted me to bring the pie back so he could examine it. Refused any sort of satisfaction with the issue. Never going back again. Will order from a different place next time we need catering. What a shame. With regard to "Owner" (who I thought I spoke to yesterday and basically said he didn't care if I came back) there won't be...