Bijou Catering — Restaurant in Town of Washington

This review is for Tony Dragonowski and his catering. My husband and I reached out to Tony to cater our wedding more than 6 months prior to our scheduled wedding date at the end of July. We found working with Tony to be incredibly frustrating and unacceptable when communicating in the months leading up to our wedding. Weeks would go by without any communication or follow up from Tony regarding the menu, logistics, etc. My husband and I had many conversations in which we debated cancelling for fear of how the service would actually be, given the complete lack of communication on Tony's part. The only reason we did not cancel is because he came recommended by people in the area and they assured us that things would be okay come the day of the wedding. Well, during the day of the wedding after he delivered our food, we heated each of the dishes with the chafer heating elements (per Tony's instruction) for over an hour and when we went to eat them, all the dishes were cold. We spent the next hour rotating each dish into the ovens in my husband's parents' home while everybody waited. It was a disaster. What made all of this even more frustrating is that this was the most expensive part of our wedding and we both felt like we just lit all that money on fire given how it turned out. It goes without saying that most of the food was wasted because it was cold and not good.

I should also note that before writing this review we emailed Tony privately to see what he had to say. Rather than take responsibility for the poor communication and poor service the day of the wedding, he proceeded to make excuses and claimed that he had given instructions to people in our wedding party to heat the food in the oven prior to serving it. We were suspicious of this claim and so we spoke to everyone that Tony had interacted with and NONE of them said they were told to put the food in the oven prior to serving. We found this extremely hurtful that he would proceed to lie to us after everything that had happened. It was like adding insult to injury, hence why we are writing this review.

We have never left a negative review -- especially for a small business -- but given the complete failure of service and execution we feel compelled to warn others of our experience lest they have something similar...

Visited July 3rd. Service was very friendly. A little disappointment in their bourbon selection but we all found something we liked. Started with the crab Rangoon dip which was excellent— personally would skip the chips and serve with the bread but that is just personal preference, it’s nice that they had both options for those who want the crunch. We all had Caesar salads and they were good. Not over dressed which was appreciated. We thought maybe something was off with my husbands order but since it was our first time, we didn’t say anything because we weren’t sure… I recently saw someone else post a photo in a Facebook group of the same meal he ordered and now I’m sure my husbands meal wasn’t correct. He ordered the blue cheese tenderloin- it came cut in half, two small pieces and seemed over done and had no blue cheese/veg on top. We’ve heard nothing but good things so must have been an off night. He still said it tasted alright but wasn’t what he was expecting based on the menu description/cost. My scallop dish was great, pasta cooked perfectly and the scallops were cooked well although I do prefer more of a sear on them. Our friend we were with had the lamb and it was definitely the best lamb I have ever tried. We would...

Worth the 2 hour drive for a Valentines Day dinner. We are florists/homesteaders who live in a very rural part of WI. We LOVE exploring fine dinning. Dinning options around us almost don’t exist so to celebrate the day of love before our craziness in the flower shop hits, we took a drive. 10/10 for ambiance, love the intimate dining room. 10/10 for service! Both our servers were lovely and attentive. 10/10 for chef options. We had the bacon wrapped apps and they were done perfectly, with a delightful teriyaki sauce. The bijou salad before our entrees were also fabulous, though the portions were small for a salad that doesn’t come with a pricey entre. Portion size is the only suggestion I have for the place based on price point. The salad was wonderful, but for the size, we would say it should have been part of the entree. 8/10 for portion size. Our entrees were also just slightly smaller than expected. Flavors, again, fantastic!!! We got the salmon with pesto which had such a great fresh flavor. The second dish was the lobster ravioli. Delish… again portion size was my only surprise here. Desserts 10/10 cheesecake and the crème brûlée, both lovely! Thank you for a pleasant and delicious Valentine’s...