Pizza Hut — Restaurant in Eau Claire

Not a family friendly family resturant... We arrived list night with our Children. It was about 7:25 at night. My 10 year olds eyes lit up when he saw the buffet of pizza in front of him. We were informed that the Buffet would be closed in 8 minutes, so unless we wanted to eat really quickly, it would not be available to us. Then we were told that one of the ovens were broken so it would take extra time for our pizza order. If my sons were not so excited for Pizza Hut pizza I would have left just then. I also have 2 other son’s 4 and 7. I went to the front and asked for some color crayons. To which I was informed “we do not have any, they were taken away” – Isn’t Pizza Hut a family restaurant? Even sportbar/restaurants have color crayons. And “taken away”… were you misbehaving with them?? As we place our order we had a coupon. Our server looked at it and said “It doesn’t say Eau Claire on it so I can’t take it”. Really, you don’t take Pizza Hut Coupons? What’s the point? The server did say he would make an exception for us and take it. 20 minutes after we arrived the pizza Buffet was still set up. So really, my son could have had it. We ordered 2 deep dish pizza’s. And they were good. Partway through our dinner our host came and asked if we wanted refills. 3 of the 5 of us did. When he returned the glasses they didn’t have any ice. Nothing like some room temperature iced tea to quench your thirst… We never look at the bill until we are ready to leave. And guess what, the coupon was not on there. There wasn’t any fuss getting it handled at the register. As I said, the food was fine. The service was OK (my expectations are really not high in a family restaurant) But the atmosphere, and the lack of respect for my dinning dollar will insure I do not come back again. I am willing to bet the burger place right next door has crayons for my kids and will put ice in my refilled drink. And they will do it...

WE USED TO LOVE PIZZA HUT BUT........ 3 STROKES AND YOU ARE OUT!!!! We ordered delivery in January for a birthday party but it never came and never came and never came. Called and was told that they were there but no one came to the door. Since l was in the room waiting what seemed like forever while the kids were still in the pool, l checked with the front desk of the hotel and they had not had anyone stop there and since they didn't stop at the room....I'm not sure where they went but they said they'd bring it right back. We were less than 3 miles away but it took another 45 mins! You'd have thought the 8yr old kids were starving to death as they devoured the pizzas & breadsticks when it finally arrived! Last night l ordered pizzas, breadsticks, brownies, cookies & pop at 5:07 and was told it would be about 45 mins and since it was only 1-1/2 blocks away l figured they should be able to handle that. WEEEEEELLLLLL WAS I EVER WRONG!!!!!!!! It got here at 6:30 (thank God for junk food to feed one of the kids before she had to leave!) and the kids wouldn't drink the Sierra Mist that was supposed to be ROOTBEER! When paying over $60 + tip and waiting FOREVER.....you'd think that they could get your order right!!!! We ordered a pizza from the Pizza Hut in Rice Lake at the beginning of Feb and after l got home it was raw in the middle! NEVER...

So I'm changing my original review from 3 years ago and adding more detail to this one.

So 3 years ago I ordered a big box meal from the pizza hut location over by Milwaukee burgers in eauclaire by the old K-Mart. I bought it because it was the weekend, grandparents were camping, didn't feel like making food. I bought a cheese pizza, a pepperoni, and some breadsticks and wings. I ate maybe 5 pizza slices, most of the wings and a breadstick, woke up the next morning sick as can be.

My stomach hurt and I spent most of that day sitting on the porcelain throne. Now I know this may sound like someone who's lactose intolerant, but I know I'm not because I've had the same thing from their Chippewas fall location over by the RCU bank and McDonald's in chippewa and its never made me sick.

Then when my gf and I move out into our first apartment in Eau Claire, we ordered pizza for everyone that helped us move from their other location on Clairemont over by the Marshfield clinic and that made me feel the same way the very next day while I was at work. I dont know what it is with the Eau Claire locations, but they make me sick when i eat their pizza, but the chippewa falls location does not. I'd say corporate should look into it because that's just the...