It's an average diner with arbitrary rules. Can't say I had a disappointing experience, because I know what to expect coming here and I'm just gonna talk about that.
I suspect they're gearing their dining rules to discourage the after-movie, teen crowd from eating here or poorer folks:
By the way, given the $5 minimum order per person rule, their menu didn't have much that was $5, some items were $4.95 or $4.98 and it seemed that way by design. A few items are below that.
But all of these things seem both socially and legally murky. They speak to how the owners/manager run the place and how there's a clash with some of the clientele they get.
Other random issues is I noticed their menus were sticky. Not just mine, all three of ours. The salad prices were ridiculous, there are $30-$40 salads, which I'm not sure why you order that at a dinner unless the ingredients are quality and proportions are huge. Those are Manhattan prices.
Not trying to rip on this place. It's an average diner with some, I suspect, purposefully rules to discourage some clientele that I just wanted to point out. Food and service was average diner quality. I prefer the Croton Diner and...
Read moreHaving grown up in the northeast, I'll admit I am a bit of a diner snob. We have some of the best diner options in the world in this area. That is why I have to say, skip this one. I was encouraged upon arriving by the classic diner look - mirrored panels, pie case, and booths. The menu is standard diner fare. The prices are not bad, but they are not very good either. They were out of the eggplant parm when I went, so I ordered a burger. Instead of fries, I asked to substitute a side salad. The waiter said no problem. Some places up-charge you a buck or two for this, but after the bill came, we saw that we were charged $7 for the side green salad that consisted of romaine lettuce, two baby tomatoes, and one slice each of a cucumber and red onion. We tried to correct it, but apparently that is their policy. I wasn't pleased at the lack of communication when ordering, or the way it was handled. We also ordered a Reuben. The pastrami was sliced too thin and was very dry. The coleslaw (which is only included as a side upon request) was soupy, limp, and bland. We waited a pretty long time between ordering and getting the food (about a good half hour) considering it was a diner and it was pretty empty. I rarely give negative reviews, but I take the noble tradition of the diner seriously, and they do not here, so I won't be going back...
Read moreEvery Sunday, my family and I go out to eat and happen to be in the area and choose the Mohegan Lake Diner. Unfortunately, the diner did not meet our expectations based on previous visits. In the past, everything was great on the 4-5/5 level, though after our last visit on Sunday the 23rd, we were met with some dissatisfaction with our service. We had an inconsistency with who our server was, there were no refills even offered, and in addition to that, part of the order was wrong, normally, I do not complain about a place, but what this place did was the forced upon tip on our receipt. They forced a 20%tip on my parents and me, which is outrageous for three people. On top of that, when we asked for a customer copy of the receipt, we were denied a copy, and all I have is a picture of their menu claiming that they can just add a tip to whomever they felt like doing it to and the absence of a notice on their entrance door. As for this establishment's information and future reference, I did look into customer service laws and found that tipping and how much of a tip, if any, is completely up to the customer. Not saying that we wouldn't have tipped, but we did not appreciate the forced tip. We will not be coming back until we hear that the issue has been resolved and that there is something done about the blonde old lady's behavior...
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