Royal Cake Creations- Royal Cake Cafe — Restaurant in Trenton

The food tastes quite good. We couldn’t try any of the sweets because they ran out (we went for brunch at 1pm). Taste wise, our items were good, though a bit overpriced (for example, a chicken cheesesteak with basic fries was $20.80), but I’m willing to pay more as a treat for myself now and then.

I would say their timing and service could be improved, but as I understand it this is a fairly new place so it may take a while for them to get there.

To explain why I think timing and service could be improved:

1. it takes the servers/hostesses a good few minutes to greet you, and then get you seated, once you enter. It was quite awkward to just stand at the door waiting to be acknowledged, to the point we thought “are we supposed to seat ourselves?”
2. After getting seated, it took many minutes for the server/hostess to ask us about our order. I felt like they went MIA a lot. It is a small intimate setting and just 2 servers, so I understand that it may be overwhelming once it gets busy.
3. Their menu doesn’t have any drink options listed, and server didn’t readily give us options so we had to ask. I felt like she may have been new to the job from our interactions, with the way she would walk away to get confirmations from the kitchen before we’re even done speaking.
4. The timing of the food when it came out was way off. First, it took abour 20 minutes for the 1st item to come out. Please keep in mind we all ordered entrees, no apps, so general expectation is for the entire table’s food to come out together, or at least within a reasonable amount of time of each other (like 1-2 minutes buffer). This was ridiculous. 1 entree came 20 minutes after ordering, another came about another 20 minutes after the first one, and the last one came ANOTHER 20 minutes after the 2nd one. No joke, about 20 minutes spacing between each item coming out to our table so we couldn’t even actually eat together. What’s worse is that just 2 minutes after they brough the last item out, both of the servers started rushing us to leave. You JUST brought out the final dish, the customer hasn’t even swallowed the first bite, and you’re already hinting we should leave? The first server asked if we need to-go boxes - I said we are still working on our food. A different server then brought us to-go boxes “in case we needed them.” And in less than 10 minutes of that final entree coming out, they brought us the check. How ridiculous is that? You took forever in bringing out the food, yet here you are rushing the customer out the door before they can even eat.

I truly think the food has potential, but the establishment needs some work. If you are understaffed, then please hire more staff. If your staff needs to be trained, then please train them.

Really wish we could have tried the signature cakes, but who knows if...

I’ve been wanting this place since it opened. I finally tried it on $1 wing Wednesday , I got 3 orders of 5 wings, garlic parm was delicious, sweet chili jerk doesn’t add up to the name , the sauce is straight jerk I taste nothing but that , the honey buffalo was also good. I’m not a fan of the blueberry sauce but the strawberry one is tasty. Me and my children dined in, in which I don’t mind but when it came time to pay for my order it was a misunderstanding and the cashier was very rude & had a nasty attitude bc she gave me the wrong change. The 18% gratuity should be added into the total before the bill is even handed to the customer to clear the confusion when it’s time for payment. I intended to pay for my food and then pay for a seperate order of cupcakes, she chose to add my seperate order into my dining fee for more money in which that’s not fair to the customers at all. I’f I ate and paid then that’s that. But don’t take it upon yaself to add everything together knowingly knowing the person is taking it out the store. I should have the option to do seperate orders. I don’t like they system they running , basically taking people money and they waiters and cashier aren’t even tip worthy. Wings was good but I’ll never eat there again. And the cupcakes was nasty I should have left them behind. SMH. Matthew should go back to cooking in the GARAGE !!! it’s not him at all either his food is great but that customer service trash in that place and the overall gratuity thing should be optional due to the poor customer...

Me and my boyfriend just left this spot not too long ago and there were a few things that made me not want to return or recommend to others. First, the parking isn’t the best and I believe the gentlemen who said I had to pay the meter on a Sunday might possibly be the owner. (Definitely didn’t know what he was talking about). You are only allowed to park on one side and any other days besides Sunday you must pay parking.

This is a BYOB spot and they supplied us with plastic cups for our mimosas. A table of 3 women walk in maybe 15 mins after us and the same man comes to their table with wine glasses and ice bucket for their bottles yet my boyfriend and I didn’t get any of those items for our champagne bottle. Another table walks in right before we pay the tab and the owner brought over glasses and an ice bucket. When I went to pay the check I asked him why didn’t we receive an ice bucket? His reply was “would you like an ice bucket?” For an empty bottle… no thank you sir! I said all this to say I would never go back there because they pick and choose on who receives exceptional service and whom receives mediocre service. Our server was nothing but amazing.

It’s unfortunate that black own restaurants seem to always lack in the customer service department. (This is more for the...