We were the first 2 people in the restaurant when it opened at 11am. We we're seated immediately & given chips & salsa...the whole time we're being stared at by the staff. We ordered & when my food arrived, I didn't like the taste of the sauce on the enchiladas so I asked if I could order a different dish in its place. The waiter didn't say much, kinda looked pissed off about the whole situation then he asked me what I wanted to replace what I had. I told him the lunch chicken fajitas without the guacamole salad. A few minutes later, he brings that out & I tell him I'm so sorry about the mishap...he didn't say one word to make me feel welcomed or wanted there, like he had an attitude because I didn't like what I had the first time. Then when he brings me the beans & rice on the plate, guess what's on there with it!? SALAD!...when I specifically asked for none. So I wave him down again & told him that I didn't want any salad, just the beans & rice, he takes the plate to the back & doesn't return with anything else. So I didn't eat any of what I ordered & didn't plan on paying for none of the food either since my order was wrong not once, but twice & the whole time we were there we were stared at. Such an uncomfortable environment & definitely my last time there. Luckily my coworker was nice enough to take the check before me & go to the counter & pay because they weren't t gonna get it from me...especially when I didn't eat any of the...
Ā Ā Ā Read moreToday was the end of an era. I've been coming to this restaurant and location for around 20 years now and I'll never come back again. I placed a pick-up order of enchiladas with rice and beans, a drink, and a side of chips with white sauce which came to around 23 bucks with tip. My husband wanted chips and queso and let me know after I placed my online order...so I order this in the restaurant. I was charged 17 dollars for a "medium" or 8 oz container of queso and a large bag of chips. I misheard the guy as he was ringing up the order and this was my fault-- I signed the receipt that wasn't itemized because I thought I heard "7 dollars". I walked out to my car, got a bank alert on my phone for the amount, and returned to ask about the charge again. The guy and his manager looked me dead in the eye and reiterated that was the right price and then printed me an itemized receipt (10.50 for the tiny queso and 4.99 dollars for the bag of chips). I'd say this was just a 'me' problem but two girls were waiting to be seated and walked out with me because THEY were shocked at what I was just charged. I understand it's difficult times for restaurants in the city of Richmond but c'mon....this was ridiculous. How was a meal with chips, dip, and drink comparable to a bag of chips and queso?...
Ā Ā Ā Read moreJust gonna get straight to it. We normally do take out but decided to dine in. We were greeted by everyone that was up front immediately. Seems to be a family owned business. Service was quick and thorough. We started with drinks my wife had a frozen guava Margarita that was so good she wanted to take one home, i has a 32 draft modelo negra, and we both had a shoot of patron. They brought out fresh salsa and cops that they make in house. We ordered the guacamole fresco and chorizo dip to start. Then for dinner i has the El Cucuy burrito that was FILLED with chicken, shrimp, steak, chorizo, rice and smotherdd with queso omg letās just say is enough for two people. My wife had the chori pollo that was served with rice and salad. She normally gets the carnitas that is absolutely amazing as well. Overall flavors fantastic, portion very large, price you wouldnāt believe me if i told you, service top tier. Definitely our go to for good authentic Mexican cuisine. Oh and for 5 alcoholic drinks, two appetizers, chicken taco and two entrees Iām not gonna complain about $118 plus we had 3 takeout boxes...
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