This location is new and need some serious staff training from ColdStone. One girl working there actually so over smart that charging $ to customer like anything , she behaves like customer never had coldstone creamary icecream or cakes ever in life .. charging large cake fee for small cake size .. telling her associate that charge anything to customer no matter .. people with color don’t understand the idea cream of cold stone creamary .. let me tell you Girl - I have been buying cold stone ice cream may be before your born in the world .. since 1990s .. now you are trying to be out smart charging large cake price for small one.
Franchise owner - take this as serious note and replace with trained guys who can work honestly in the business before someone complain such things to Consumer Court or other law...
Read moreAfter a nice lunch, and with limited time, my husband and I wandered into Coldstone for dessert. I knew it was there, we just hadn't had opportunity to visit since it opened. I have personally not been to a Coldstone in ten years because, until this one, they're not exactly close to where I live.
As a national chain, the concept is fun. They scoop ice cream out onto a frozen slab, throw some toppings on for the combo selected, and essentially knead and chop it together with scrapers, then plop it into your container of choice.
My husband and I saw a Cinna-Roll flavor being advertised on the window - and who doesn't love cinnamon roll flavored things? So we both got our own Cinna-roll Bliss in a waffle bowl.
I didn't NEED it. But it was...
Read moreNot recommended for anyone with celiac or food allergies. Despite having a notice on the menu board to let the server know about food allergies, staff didn't know what flavors contain gluten. There was no indication on the menu or other written information available. One of the servers called the manager to ask and were told that the only GF options were sorbet and almond milk ice cream. We're pretty sure they were confusing dairy-free and GF, but we didn't want dairy free ice cream and didn't feel comfortable ordering...
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