The positive points: the chips with the table side salsa and guacamole were really nice and helped for a while with the wait for the food, and the server with the salsa cart was very responsive when we asked for water and more chips. We thought for a while that she was our actual waitress. When we got our drinks and food, there were a few errors, but the food itself was all very good (Plato Bandera, fish tacos, kids quesadilla combo, two California burritos, and a Chile relleno combo). The decorations are nice, and there's an outdoor seating area that looked nice.

The negatives: it was oddly warm, which wasn't a huge issue. It was not very full at all, but the service was some of the worst I've ever had anywhere. We had to try to flag the waitress down (once we figured out who our actual waitress even was) and prompt her for basic things (Could we order? Could we have our empty water glasses refilled? Will the food be coming soon? Could we get the bill?). A couple things she didn't write down then would forget and have to come back and ask what they were again. We were laughing because we'd originally come here after leaving two other restaurants down the street that told us it would be an hour and half wait, and we were too impatient and hungry to wait, but we would have gotten our food around the same time if we'd stayed at the first restaurant. By the time we did get the food, a couple plates weren't hot to the touch anymore, and there were a few errors with the food itself. The kids meal we ordered with a quesadilla and rice and beans had fries instead of rice and beans. The California burritos (meat, fries, cheese, pico de gallo, guacamole, and sour cream in a tortilla) didn't have pico de gallo, guacamole, or sour cream. Literally half the ingredients of the burritos were missing. Those mistakes were quickly and easily resolved though.

We left our leftovers because we didn't want to stay any longer for boxes (saying a lot for cheap fat people who usually never waste food). We were there for a birthday, but we didn't even attempt to see if there was a special ritual or a dessert menu because we'd been there so long already, which kind of sucked for a birthday dinner.