My family and I eat Papa Murphy's at least once a week, as it's our favorite pizza and always fresh. I picked up a call in order on Sunday at this location, 3 pizzas including one on gluten free crust. The gluten free pizza only comes in a medium size but when I got home the pizza was significantly smaller than the size it's suppose to be, in fact it was about 2 inches smaller than the tray all the way around. This was the most expensive pizza in my order at $15 and deffinately did not meet my expectations. I have ordered a gluten free pizza before from the Broken Arrow location and it was the right size. I called and left a message for the manager, who did not return my call the next day, so I called again. The manager was again not there and the CSR told me that she received my message, but didn't call me back because that was how the pizza comes. I left another message and the manager still has not returned my call. This is terrible customer service. I was not happy with the quality of the product I received, but the manager chooses not to call me to resolve the problem and make it right. I will be making a complaint with the Corp office and hopefully this review will let the owner of this location know how poorly the manager is managing the business. I will not be visiting this location again and will make a point to tell people how poor the customer service is. The location in Broken Arrow is worth the extra drive for great service. Even when they have messed up an order in the past they have always made it right, as that is the right...
Read moreI ordered online 2 pizza's from 51st and Memorial Papa Murphy's. I live in Cushing so my husband went to pick them up when he got off work in Tulsa. He showed them the confirmation. The man told him there was only 1 pizza my husband showed them I had made a second order so there was 2 pizzas. They argued with him for about 10 minutes. My husband finally left because he hates confrontation. I called and argued with them finally the man seen there was a second pizza so my husband had to drive back through traffic 10 miles to pick it up. They would not give me anything for the trouble or time and gas. I am very unhappy. The pizza's always taste good but they need to have kind useful workers that can listen to the customer and make...
Read moreI got there about 15 mom before they closed, they already head everything packed up and ready to close. I ordered pizzas that were already premade , not to inconvenience them. I've never been there before so the clerk didn't educate me on how to cook the pizza (guess I should've looked up the directions) so I get home and try to take it off the 'paper' looking tray like I would any other kinda pizza for it to completely fall apart ... So I'm order to save myself from wasting 13$ I flipped it on the side like a calzone and crossed my fingers... It came out alright but overall my visit there wasn't one to brag about for sure especially for the price... And having to cook it...
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