Pollo Campero — Restaurant in Tulsa

Honest opinion from a 1st time visitor. I honestly typically do not write reviews, but I had been soooo curious about this place who moved in literally on the same block as KFC. I should have just gone to KFC...

I orderd the 4 piece grilled chicken dinner (wing, thigh, leg, wing) and the fried chicken salad (a cut up sandwich cutlet on top of a salad) After waiting 20 mins and being told to move from the drive thru to the parking lot, food handed to me was not hot, it was pretty much stone cold. The grilled chicken..IMO seasoning might have been good if the soggy saggy skin didn't gross me out. The breast had literal globs of seasoning in the crevices. I peeled off the skin and Im not sure if the temperature of the food made it dry, or the prep, but it was pretty dry. The wing & leg were almost comical in how tiny they were. The mac n cheese was tastey! but again not hot.. warm. Coleslaw was tangy, not bad. The salad, well.. hard to mess up bagged lettuce thrown in a bowl with a few veg then throw a thin sliced sandwich chicken on it. Overall experience about a 4 out of 10. I won't bother again. Very pricey for the quality in my opinion. $28ish with no drinks, just exactly...

I wanted to try something new so I went to this location campero. Pay $25 for a chicken salad and a chicken salad Bowl only to wait in the drive through 15 minutes after paying for my food. The weight became so long that I continually looked at my watch to time the service. After 15 minutes I called the store from the drive through window location and this is when I saw my first employee the manager come to the window to answer the phone. Upon answering I advised the managers that I have been sitting in drive through waiting 15 minutes at this point the manager asked me to wait another 8 minutes for some rice. I explained to the manager and the employees that I've already been in the drive through window for 15 minutes waiting and will not be waiting another 8 to 10 minutes and requested my money back. After getting home and looking at my receipts and it looks like that I was charged again $25 for a chicken salad and a chicken bowl I will be contacting my bank institution tomorrow morning. However first impressions are everything and this restaurant's first impression to me deserves a 2 and I will not...

King Solomon couldn't give a more honest opinion than the 1 I'm about to give- 1) good food, doesn't taste exactly as the pollo campero I use to eat in El Salvador but good food! 2) the service needs work, first of all they need bilingual people taking orders. When I was there there were 2 people taking orders (Hispanic young man & Hispanic young lady) the girl spoke zero English but the guy spoke English. There were plenty of customers that didn't speak Spanish so they were made to wait for the English speaker. This didn't help the long lines. 3) we ordered empanadas, somewhere after placing our order they ran out of empanadas. They young man that brought our order didn't mention anything about us not getting our empanadas, when he saw my wife checking the accuracy of our food, he said "can I offer you another side dish instead of your empanadas"....Shady! Shady! He was hoping we would simply walk out w/o checking our order. Be honest, be courteous and that will take you far in life. 4) the price is not fast food prices. So don't expect to pay as you do at Wendy's or McD's. So overall- 4 stars! Not 3,...