QuikTrip — Restaurant in Tulsa

Subject: Formal Complaint Regarding Disrespectful Employee Behavior

To: General Manager & all whom it may concern,

I am writing to formally file a complaint regarding the unacceptable treatment I received during my recent visit to your store. I stopped by to purchase a cup of coffee, accompanied by my trained service animal.

Throughout my interaction, I remained respectful and courteous. Unfortunately, the employee at the checkout counter was extremely rude and dismissive. Their attitude was unprofessional, and when returning my change, they threw the money into my hand rather than handing it to me properly.

This behavior was not only disrespectful but also left me feeling judged and unwelcome. As a customer, I should not have to endure such treatment — especially when I am nothing but polite and considerate.

I request that management investigate this matter and take appropriate action to ensure this type of behavior is addressed immediately. I value being treated with the same respect and dignity as any other customer, and I will not tolerate discriminatory or unprofessional conduct.

Thank you for your attention to this matter. I trust you will handle it promptly and...

Joke of a Qt. Who ever runs this store or is in charge of it should be demoted or fired. Never had cooled water cases and more than half the drinks are gone. Wooohooo it has a new iced/hot coffee station. That stuff is trash. Got rid of some of the best flavors. I personally avoid this Qt. I use to live on the north side. I’ve seen my fair share of bad qt. Sadly those are due to the customers. Not the damn employees. If I could rate lower I would.

Update: 4-/1/25 Got skipped twice when I was the only one at the counter, ask for $35 on pump. Lady almost charged me 13.87 for idk what. Then a guy came over to help her charged me the right amount but it said my card was declined. So I was like “woah” he said it went through. I have an Apple Card so it tells me right as it is charged. I still haven’t been charged for my gas. I gave them one more star than my original review. Due to some sad bloke paying for my gas. But service here still sucks and man was that clerk gentleman...

QT is the only place I buy gasoline. I only have trouble with my car's performance when I purchase gas somewhere else. When I did a google search to find the best price of gas this morning, google had gas at the 41st & Garnett location in Tulsa listed at $2.98/gallon. So, I drove all the way there only to discover the price was actually $3.18/gallon! The manager told me that the price had gone up yesterday and the price on google had not updated yet. That's not okay! I checked another QT location that had the price of regular unleaded listed as $3.11/gallon on my way back home and sure enough the actual price was $3.19! So, I've learned you can't count on getting accurate prices for gas using google!!! Next time, I'll just call ahead to check the price before I waste my time and gas to go miles out of my way for a...